Within hours of the US Presidential Election’s results becoming known on 9 November 2016, I gave a telephone interview to BBC Sinhala service. They asked me how almost all the opinion polls did not see Donald Trump winning the election, even though many polls said it was going to be a close contest.
For some, drones still conjure images of death and destruction – that has been their most widely reported use. But that reality is fast changing. Unmanned aerial vehicles (UAVs) are being used for many peaceful purposes, from newsgathering and post-disaster assessments to goods delivery and smart farming.
Drones come in various shapes and sizes: as miniature fixed-wing airplanes or, more commonly, quadcopters and other multi-bladed small helicopters. All types are getting simpler, cheaper and more versatile.
Unlike radio-controlled model aircraft, which aviation hobbyists have used for decades, UAVs are equipped with an autopilot using GPS and a camera controlled by the autopilot. These battery operated flying machines can be manually controlled or pre-programmed for an entire, low altitude flight.
In this week’s Ravaya column (in Sinhala, appearing in the print issue of 25 Sep 2016), I survey the many civilian applications of drones – and the legal, ethical and technical challenges they pose.
Drones are already being used in Sri Lanka by photographers, TV journalists and political parties but few seem to respect public safety or privacy of individuals.
I quote Sanjana Hattotuwa, a researcher and activist on ICTs, who in August 2016 conducted Sri Lanka’s first workshop on drone journalism which I attended. I agree with his view: drones are here to stay, and are going to be used in many applications. So the sooner we sort out public safety and privacy concerns, the better for all.
In May 2016, the major new study on the media sector I edited titled Rebuilding Public Trust:An Assessment of the Media Industry and Profession in Sri Lanka, noted:
“The new government faces the daunting task of healing the wounds of a civil war which lasted over a quarter of a century and left a deep rift in the Lankan media that is now highly polarised along ethnic, religious and political lines. At the same time, the country’s media industry and profession face their own internal crises arising from an overbearing state, unpredictable market forces, rapid technological advancements and a gradual erosion of public trust.”
The report quoted Dr Ranga Kalansooriya, who worked in the print media (Sinhala and English) and later served as Director General of Sri Lanka Press Institute, as saying:
“The ethnically non-diverse newsrooms of both sides have further fuelled the polarisation of society on ethnic lines, and this phenomenon has led the media in serving its own clientele with ‘what it wants to know’ than ‘what it needs to know’.”
This is precisely what the One Sri Lanka Journalism Fellowship Program (OSLJF) has addressed, in its own small way. An initiative of InterNews, an international media development organisation, OSLJF was a platform which has brought together Sinhala, Tamil and Muslim working journalists from across the country to conceptualize and produce stories that explored issues affecting all ordinary Lankans.
From December 2015 to September 2016, some 30 full-time or freelance journalists reporting for the country’s mainstream media were supported to engage in field-based, multi-sourced stories on social, economic and political topics of public interest. They worked in multi-ethnic teams, mentored by senior Lankan journalists drawn from the media industry who gave training sessions to strengthen the skills and broaden the horizons of this group of early and mid-career journalists.
As the project ends, the participating journalists, mentors and administrators came together at an event in Colombo on 20 September 2016 to share experiences and impressions. This was more than a mere award ceremony – it also sought to explore how the learnings can be institutionalized within the country’s mainstream and new media outlets.
I was asked to host the event, and also to moderate a panel of key media stakeholders. As a former journalist who remains a columnist, blogger and media researcher, I was happy to accept this as I am committed to building a BETTER MEDIA in Sri Lanka.
Panel on Future of Sri Lankan Journalism in the Digital Age. L to R – Nalaka Gunawardene (moderator); Deepanjali Abeywardena; Dr Ranga Kalansooriya; Dr Harini Amarasuriya; and Gazala Anver
Here are my opening remarks for the panel:
“If you don’t like the news … go out and make some of your own!” So said Wes (‘Scoop’) Nisker, the US author, radio commentator and comedian who used that line as the title of a 1994 book.
Instead of just grumbling about imperfections in the media, more and more people are using digital technologies and the web to become their own reporters, commentators and publishers.
Rise of citizen journalism and digital media start-ups are evidence of this.
BUT we cannot ignore mainstream media (MSM) in our part of the world. MSM – especially and radio broadcasters — still have vast reach and they influence public perceptions and opinions. It is VITAL to improve their professionalism and ethical conduct.
In discussing the Future of Journalism in the Digital Age today, we want to look at BOTH the mainstream media AND new media initiatives using web/digital technologies.
BOTTOMLINE: How to uphold timeless values in journalism: Accuracy, Balance, Credibility and promotion of PUBLIC INTEREST?
I posed five broad questions to get our panelists thinking:
What can be done to revitalize declining quality and outreach of mainstream media?
Why do we have so little innovation in our media? What are the limiting factors?
What is the ideal mix and balance of mainstream and new media for Lanka?
Can media with accuracy, balance and ethics survive in our limited market? If so, how?
What can government, professionals and civil society to do to nurture a better media?
Panel on Future of Sri Lankan Journalism in the Digital Age. L to R – Nalaka Gunawardene (moderator); Deepanjali Abeywardena; Dr Ranga Kalansooriya; Dr Harini Amarasuriya; and Gazala Anver
On September 11, I took part in a breakout session that discussed media innovation in Asia and the United States. While my fellow panelists spoke mainly about digital media innovation of their media outlet or media sector, I opted to survey the bigger picture: what does innovation really mean when media is under siege, and how can the media sector switch from such ‘innovation under duress’ to regular market or product innovation?
Here are my remarks, cleaned up and somewhat expanded:
Nalaka Gunawardene speaks on media innovation under duress
Innovation has been going on in media from the beginning. Faced with major challenges from advancing technologies and changing demography, innovation is now an imperative for market survival.
We can discuss this at different levels: product innovation, process innovation and systemic innovation. I like to add another kind for our discussion: innovation for physical survival.
With forces social and market Darwinism constantly at work, you might ask, shouldn’t the most adaptable and nimble players survive – while others perish?
Yes and No. Sometimes the odds against independent and progressive media organisations are disproportionately high – they should not be left to fend for themselves. This is where media consumers and public spirited groups need to step in.
Let me explain with a couple of examples from South Asia.
They say necessity is the mother of invention or innovation. I would argue that tyranny – from the state and/or extremist groups – provides another strong impetus for innovation in the media.
In Nepal, all media came under strict control when King Gyanendra assumed total control in February 2005. Among other draconian measures, he suspended press freedom, imposing a blanket ban on private or community broadcasters carrying news, thus making it a monopoly of state broadcasters.
The army told broadcasters that the stations were free to carry music, but not news or current affairs. Soldiers were sent to radio and TV stations to ensure compliance.
When the king’s siege of democracy continued for weeks and months, some media started defying censorship – they joined human rights activists and civil society groups in a mass movement for political reforms, including the restoration of parliamentary democracy.
Some of Nepal’s many community radio stations found creative ways of defying censorship. One station started singing the news – after all, there was no state control over music and entertainment! Another one in central Nepal went outside their studio, set up an impromptu news desk on the roadside, and read the news to passers-by every evening at 6 pm.
Panel on Media innovation at East-West Center Media Conference, Delhi, 11 Sep 2016: L to R – Philippa McDonald, Nalaka Gunawardene, LEE Doo Won, Fernando (Jun) SEPE, Jr. and ZHONG Xin
The unwavering resolve of these and other media groups and pro-democracy activists led to the restoration of parliamentary democracy in April 2006 and the subsequent abolition of the Nepali monarchy.
My second example is from Sri Lanka where I live and work.
We are recovering from almost a decade of authoritarian rule that we ended in January 2015 by changing that government in an election. The years preceding that change were the darkest for freedom of expression and media freedom in Sri Lanka – the country, then nominally a democracy, was ranked 165th among 183 countries in the World Press Freedom Index for 2014.
In June 2012, Sri Lanka was one of 16 countries named by the UN Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression for “attacks against journalists during coverage of street protests and demonstrations, such as arbitrary arrests and detention, verbal and physical attacks, confiscation or destruction of equipment, as well as killings.”
Threats of attacks and actual incidents of physical violence in recent years led to a climate of fear and widespread self-censorship among journalists in Sri Lanka. This is slowly changing now, but old habits die hard.
At the height of media repression by the former regime, we saw some of our media innovating simply for physical survival. One strategy was using satire and parody – which became important forms of political commentary, sometimes the only ones that were possible without evoking violent reprisals.
What I wrote then, while still in the thick of crackdown, is worth recalling:
“For sure, serious journalism can’t be fully outsourced to satirists and stand-up comics. But comedy and political satire can play a key role in critiquing politicians, businessmen and others whose actions impact the public.
“There is another dimension to political satire and caricature that isn’t widely appreciated in liberal democracies where freedom of expression is constitutionally guaranteed.
“In immature democracies and autocracies, critical journalists and their editors take many risks in the line of work. When direct criticism becomes highly hazardous, satire and parody become important — and sometimes the only – ways for journalists get around draconian laws, stifling media regulations or trigger-happy goon squads…
“Little wonder, then, that some of Sri Lanka’s sharpest commentary is found in satire columns and cartoons. Much of what passes for political analysis is actually gossip.”
For years, cartoonists and political satirists fulfilled a deeply felt need in Sri Lanka for the media to check the various concentrations of power — in political, military, corporate and religious domains.
They still continue to perform an important role, but there is more space today for journalists and editors to report things as they are, and to comment on the key stories of the day.
During the past decade, we have also seen the rise of citizen journalism and vibrant blogospheres in the local languages of Sinhala and Tamil. Their advantage during the dark years was that they were too numerous and scattered for the repressive state to go after each one (We do know, however, that electronic surveillance was attempted with Chinese technical assistance.)
Of course, Sri Lanka’s media still face formidable challenges that threaten their market survival.
Rebuilding Public Trust: An Assessment of the Media Industry and Profession in Sri Lanka (May 2016)
A new assessment of Sri Lanka’s media, which I edited earlier this year, noted: “The economic sustainability of media houses and businesses remains a major challenge. The mainstream media as a whole is struggling to retain its consumer base. Several factors have contributed to this. Many media houses have been slow in integrating digital tools and web-based platforms. As a result, there is a growing gulf between media’s production models and their audiences’ consumption patterns.”
Innovation and imagination are essential for our media to break out of 20th century mindsets and evolve new ways of content generation and consumption. There are some promising new initiatives to watch, even as much of the mainstream continues business as usual – albeit with diminishing circulations and shrinking audience shares.
Innovate or perish still applies to our media. We are glad, however, that we no longer have to innovate just to stay safe from goon squads.
Nalaka Gunawardene speaks on “Using Social Media for Discussing Science” at the Science, Technology & Society Forum in Colombo, Sri Lanka, 9 Sep 2016. Photo by Smriti Daniel
Sri Lanka’s first Science and Technology for Society (STS) Forum took place from 7 to 10 September in Colombo. Organized by the Prime Minister’s Office and the Ministry of Science, Technology and Research, it was one of the largest gatherings of its kind to be hosted by Sri Lanka.
Modelled on Japan’s well known annual STS forums, the event was attended by over 750 participants coming from 24 countries – among them local and foreign scientists, inventors, science managers, science communicators and students.
I was keynote speaker during the session on ‘Using Social Media for Discussing Science Topics’. I used it to highlight how social media have become both a boon and bane for scientific information and thinking in Sri Lanka. This is due to peddlers of pseudo-science, anti-science and superstition being faster and better to adopt social media platforms than actual scientists, science educators and science communicators.
Social Media in #LKA:Do Science & Reason stand a chance? Asks Nalaka Gunawardene
Sri Lanka takes justified pride in its high literacy levels and equally high coverage of vaccination against infectious diseases. But we cannot claim to have a high level of scientific literacy. If we did, it would not be so easy for far-fetched conspiracy theories to spread rapidly even among educated persons. Social media tools have ‘turbo-charged’ the spread of associated myths, superstitions and conspiracy theories!
I cautioned: “Unless we make scientific literacy an integral part of everyone’s lives, ambitious state policies and programmes to modernize the nation could well be jeopardized. Progress can be undermined — or even reversed — by extremist forces of tribalism, feudalism and ultra-nationalism that thrive in a society that lacks the ability to think critically.”
It is not a case of all doom and gloom. I cited examples of private individuals creatively using social media to bust myths and critique all ‘sacred cows’ in Lankan society – including religions and military. These voluntary efforts contrast with much of the mainstream media cynically making money from substantial advertising from black magic industries that hoodwink and swindle the public.
My PowerPoint presentation:
Video recording of our full session:
The scoping note I wrote for our session:
Sri Lanka STS Forum panel on Using Social Media for Discussing Science Topics. 9 Sep 2016. L to R – Asanga Abeygunasekera, Nalaka Gunawardene, Dr Piyal Ariyananda, Dr Ananda Galappatti & Smriti Daniel
Session: Using Social Media for Discussing Science Topics
With 30 per cent of Sri Lanka’s 21 million people regularly using the Internet, web-based social media platforms have become an important part of the public sphere where myriad conversations are unfolding on all sorts of topics and issues. Facebook is the most popular social media outlet in Sri Lanka, with 3.5 million users, but other niche platforms like Twitter, YouTube and Instagram are also gaining ground. Meanwhile, the Sinhala and Tamil blogospheres continue to provide space for discussions ranging from prosaic to profound. Marketers, political parties and activist groups have discovered that being active in social media is to their advantage.
Some science and technology related topics also get discussed in this cacophony, but given the scattered nature of conversations, it is impossible to grasp the full, bigger picture. For example, some individuals or entities involved in water management, climate advocacy, mental health support groups and data-driven development (SDG framework) are active in Sri Lanka’s social media platforms. But who is listening, and what influence – if any – are these often fleeting conservations having on individual lifestyles or public policies?
Is there a danger that self-selecting thematic groups using social media are creating for themselves ‘echo chambers’ – a metaphorical description of a situation in which information, ideas, or beliefs are amplified or reinforced by transmission and repetition inside an “enclosed” system, where different or competing views are dismissed, disallowed, or under-represented?
Even if this is sometimes the case, can scientists and science communicators afford to ignore social media altogether? For now, it appears that pseudo-science and anti-science sentiments – some of it rooted in ultra-nationalism or conspiracy theories — dominate many Lankan social media exchanges. The keynote speaker once described this as Lankan society permanently suspending disbelief. How and where can the counter-narratives be promoted on behalf of evidenced based, rational discussions? Is this a hopeless task in the face of irrationality engulfing wider Lankan society? Or can progressive and creative use of social media help turn the tide in favour of reason?
This panel would explore these questions with local examples drawn from various fields of science and skeptical enquiry.
Scientific Literacy: ‘Mind Vaccine’ Sri Lanka Urgently Needs
By Nalaka Gunawardene
STS Forum Sri Lanka
Sri Lanka’s first Science and Technology for Society (STS) Forum will take place from 7 to 10 September in Colombo. Organized by the Prime Minister’s Office and the Ministry of Science, Technology and Research, it is one of the largest gatherings of its kind to be hosted by Sri Lanka.
Modelled on Japan’s well known annual STS forums, this event will be attended by over 750 participants coming from 24 countries – among them will be local and foreign scientists, inventors, science managers, science communicators and students.
What sets STS Forums apart is that they are not merely events where scientists talk to each other. That surely will happen, but there will be many more voices and, hopefully, much broader conversations.
As a member of the content planning team for this event, my particular focus has been on the strand called “citizen science” – interpreted, in this instance, as activities that enhance the public understanding of science and technology.
Under this strand, there will be four sessions that explore: community involvement in science and research; informal science education for the 21st century; communicating science, technology and innovation; and using social media for discussing science.
At first glance, these topics don’t seem as exciting as nanotechnology, robotics and space technology that are being covered in other sessions. But I would argue that public engagement is the most decisive factor if science and technology are to play a significant role in the economic development and future prosperity of Sri Lanka.
Wanted: Mind Vaccines!
Public engagement of science goes well beyond teaching science and technology subjects in schools or universities. It is also bigger than (state or private sector driven) science centres, exhibitions or science content in the media. All these elements help, but at its most basic, what we need to promote is a way of thinking known as scientific literacy.
Scientific literacy is defined as “the knowledge and understanding of scientific concepts and processes required for personal decision making, participation in civic and cultural affairs, and economic productivity”.
Indeed, some basic scientific knowledge and technical skills have become essential for survival in the 21st century. But scientific literacy provides more than just utility benefits.
As Dr Neil deGrasse Tyson, American astrophysicist, cosmologist and science communicator, says, “Scientific literacy is an intellectual vaccine against the claims of charlatans who would exploit ignorance.”
Dr Neil deGrasse Tyson: One man worth cloning if that were feasible…
Sri Lanka takes justified pride in its high literacy levels and equally high coverage of vaccination against infectious diseases. But we cannot claim to have a high level of scientific literacy.
If we did, it would not be so easy for far-fetched conspiracy theories to spread rapidly even among educated persons. For example, claims of an ‘infertility plot’ to make majority ethnic group lose its ability to reproduce. Or tales of miracle waters and ‘cosmic forces’ healing those terminally ill. Or alien spacecraft (allegedly) threatening national security…
It is customary to temporarily suspend our disbelief to enjoy films, novels and other creative art forms. But most of us don’t confuse fiction with fact, even with highly plausible scenarios.
These inconvenient questions are worth asking, if only to make us pause and think.
Sleepwalking Nation?
Dr Abraham Thomas Kovoor (1898 – 1978): Myth-buster who feared none
Half a century ago, a Kerala-born science teacher named Dr Abraham Thomas Kovoor (1898 – 1978) settled down in newly independent Ceylon. After retirement, he took to investigating so-called supernatural phenomena and paranormal practices. He found adequate physical or psychological explanations for almost all of them. In that process, he exposed many ‘god men’ who were thriving on people’s ignorance, gullibility and insecurities.
Dr Kovoor, who founded Ceylon Rationalist Association in 1960, summed it up in these words: “He who does not allow his miracles to be investigated is a crook; he who does not have the courage to investigate a miracle is gullible; and he who is prepared to believe without verification is a fool.”
Most Lankans would fall into one of these three categories – and the minority with open minds are under ‘peer pressure’ to assimilate!
Progress of science and technology since the 1960s has given us many gadgets and media tools, but the more information we have, the less we seem to be able to think for ourselves. Thus, we have broadband alongside narrow minds, a poor juxtaposition!
This has been building up for some years. In an op-ed titled ‘Can Rationalists Awaken the Sleep-walking Lankan Nation?’ published in Groundviews.org in January 2012, I wrote: “Paradoxically, we now have far more communication channels and technologies yet decidedly fewer opportunities and platforms for dispassionate public debate. Today’s Lankan society welcomes and blindly follows Malayalis who claim to know more about our personal pasts and futures than we’d ever know ourselves. And when we see how our political and business elite patronize Sai Baba, Sri Chinmoy and other gurus so uncritically, we must wonder if there is any intelligent life in Colombo…”
Not every source of mass hallucination is imported, of course. As I noted four years ago, “Sacred cows, it seems, have multiplied faster than humans in the past half century. Our cacophonous airwaves and multi-colour Sunday newspapers are bustling with an embarrassment of choice for salvation, wealth, matrimony, retribution and various other ‘quick fixes’ for this life and (imagined) next ones. Embarrassment, indeed!”
Science for All
So what is to be done?
The proliferation of smartphones and other digital tools have not necessarily opened our minds, or made us Lankans any less gullible to charlatans or zealots. This is a huge conundrum of our times.
That is because mastery over gadgets does not necessarily give us scientific literacy. It involves a rational thought process that entails questioning, observing physical reality, testing, hypothesizing, analyzing and then discussing (not always in that order).
A healthy dose of scepticism is essential to safeguard ourselves from superstitions, political claims and increasingly sophisticated – but often dishonest – product advertising. That’s what scientific literacy builds inside our minds.
Unless we make scientific literacy an integral part of everyone’s lives, ambitious state policies and programmes to modernize the nation could well be jeopardized. Progress can be undermined — or even reversed — by extremist forces of tribalism, feudalism and ultra-nationalism that thrive in a society that lacks the ability to think critically.
A sporting analogy can illustrate what is needed. Cricket is undisputedly our national passion. It is played professionally only by a handful of men (and even fewer women) who make up the national teams and pools. But most of the 21 million Lankans know enough about cricket to follow and appreciate this very English game.
Similarly, there are only a few thousand Lankans engaged in researching or teaching different branches of science and technology – they are the ‘professionals’ who do it for a living. But in today’s world, the rest of society also needs to know at least the basic concepts of science.
Cricket didn’t has become part of our socio-cultural landscape overnight. It took years of innovation and persistence, especially by trail-blazing radio cricket commentators in Sinhala and Tamil. By the time we achieved Test status in 1981, all levels of our society were familiar with cricket’s rules and nuances.
Giving everyone a minimum dose of scientific literacy requires a similar marshalling of forces – including civil society mobilization, media collaboration, creative innovation and social marketing.
‘Science for All’ acquires true meaning only when every citizen – irrespective of education, profession or income level – gets enough skepticism to avoid being exploited by various scams or misled by conspiracy theorists.
Are we ready to embark on this intellectual vaccination process?
Award-winning science writer Nalaka Gunawardene counts over 25 years of national and international media experience. He blogs at https://nalakagunawardene.com and is active on Twitter as @NalakaG
Drawing from my recent interactions with the IGF Academy, as well as several academic and civil society groups, I position the current public debates on web’s socio-cultural impacts in the context of freedom of expression.
With 30 per cent of our population now using the Internet, it is no longer a peripheral pursuit. Neither is it limited to cities or rich people. So we urgently need more accurate insights into how society and economy are being transformed by these modern tools.
My basic premise: many well-meaning persons who urge for greater regulation of the web and social media overlook that governments in Sri Lanka have a terrible track record in stifling dissent in the name of safeguarding the public.
Cartoon by John Jonik
I argue: “As a democracy recovering from a decade of authoritarianism, we need to be especially careful how public sentiments based on fear or populism can push policymakers to restrict freedom of expression online. The web has become the last frontier for free speech when it is under pressure elsewhere.
“When our politicians look up to academics and researchers for policy guidance, the advice they often get is control or block these new media. Instead, what we need is more study, deeper reflection and – after that, if really required – some light-touch regulation.”
I acknowledge that there indeed are problems arising from these new technologies – some predictable, and others not. They include cyber-bullying, hate speech, identity theft through account hijacking, trolling (deliberately offensive or provocative online postings) and sexting (sending and receiving sexually explicit messages, primarily via mobile phones).
I cite some research findings from the work done by non-profit groups or media activists. These findings are not pretty, and some of them outright damning. But bans, blocks and penalties alone cannot deal with these or other abuses, I argue.
I end with these words: “We can and must shape the new cyber frontier to be safer and more inclusive. But a safer web experience would lose its meaning if the heavy hand of government or social orthodoxy tries to make it a sanitized, lame or sycophantic environment at the same time. We sure don’t need a cyber nanny state.”
Nalaka Gunawardene speaks at RTI Seminar for Sri Lanka Parliament staff, 16 Aug 2016
On 16 August 2016, I was invited to speak to the entire senior staff of the Parliament of Sri Lanka on Right to Information (RTI) – South Asian experiences.
Sri Lanka’s Parliament passed the Right to Information (RTI) law on 24 June 2016. Over 15 years in the making, the RTI law represents a potential transformation across the whole government by opening up hitherto closed public information (with certain clearly specified exceptions related to national security, trade secrets, privacy and intellectual property, etc.).
This presentation introduces the concept of citizens’ right to demand and access public information held by the government, and traces the evolution of the concept from historical time. In fact, Indian Emperor Ashoka (who reigned from c. 268 to 232 Before Christ) was the first to grant his subjects the Right to Information, according to Indian RTI activist Venkatesh Nayak, Coordinator, Commonwealth Human Rights Initiative (CHRI). Ashoka had inscribed on rocks all over the Indian subcontinent his government’s policies, development programmes and his ideas on various social, economic and political issues — including how religious co-existence.
Nalaka Gunawardene speaks at RTI Seminar for Parliament staff, Sri Lanka – 16 Aug 2016
Therefore, adopting an RTI law signifies upholding a great Ashokan tradition in Sri Lanka. The presentation looks at RTI good practices and implementation experiences in India, Nepal, Bangladesh, Pakistan and Maldives – all these South Asian countries passed an RTI law before Sri Lanka, and there is much that Sri Lanka can learn from them.
The presentation ends acknowledging the big challenges in implementing RTI in Sri Lanka – reorienting the entire public sector to change its mindset and practices to promote a culture of information sharing and transparent government.
This column originally appeared in Echelon business magazine, March 2014 issue. It is being republished here (without change) as part of a process to archive all my recent writing in one place – on this blog.
Image courtesy Echelon magazine
Balancing Broadband and Narrow Minds
By Nalaka Gunawardene
Are we cyber-stunted?
I posed this question some weeks ago at Sri Lanka Innovation Summit 2013 organised by Echelon and News 1st. We were talking about how to harness the web’s potential for spurring innovation.
We cannot innovate much as a society when our broadband is stymied by narrow minds. How many among the (at least) 3.5 million Lankans who regularly access the web have the right mindset for making the best use of the medium, I asked.
We didn’t get to discuss it much there, but this bothers me. Sri Lanka has now had 19 years of commercial Internet connectivity (the first ISP, Lanka Internet Services, started in April 1995). That’s a long time online: we have gone past toddler years and childhood (remember dial-up, anyone?) and been through turbulent ‘teen years’ as well.
Technology and regulation have moved on, imperfect though the latter maybe. But psychologically, as a nation we have yet to find our comfort level with the not-so-new medium.
There are various indicators for this. Consider, for example, the widespread societal apprehensions about social media, frequent web-bashing by editorialists in the mainstream media, and the apparent lack of public trust in e-commerce services. These and other trends are worth further study by social scientists and anthropologists.
Another barometer of cyber maturity is how we engage each other online, i.e. the tone of comments and interactions. This phenomenon is increasingly common on news and commentary websites; it forms the very basis of social media.
Agree to disagree?
‘Facts are sacred, comment is free’ is a cherished tenet in journalism and public debates. But expressing unfashionable opinions or questioning the status quo in Lankan cyber discussions can attract unpleasant reactions. Agreeing to disagree rarely seems an option.
Over the years, I have had my share of online engagement – some rewarding, others neutral and a few decidedly depressing. These have come mostly at the multi-author opinion platforms where I contribute, but sometimes also through my own blogs and twitterfeed.
One trend seems clear. In many discussions, the ‘singer’ is probed more than the ‘song’. I have been called unkind names, my credentials and patriotism questioned, my publishers’ bona fides doubted, and my (usually moderate) positions attributed to personality disorders or genetic defects! There have been a few threats too (“You just wait – we’ll deal with traitors soon!”).
I know those who comment on mainstream political issues receive far more invective. Most of this is done under the cover of anonymity or pseudonymity. These useful web facilities – which protect those criticising the state or other powerful interests – are widely abused in Lankan cyberspace to malign individuals expressing uncommon views.
There are some practical reasons, too, why our readers may misunderstand what we write, or take offence needlessly.
Poor English comprehension must account for a good share of web arguments. Many fail to grasp (or appreciate) subtlety, intentional rhetoric and certain metaphors. Increasingly, readers react to a few key words or phrases in longer piece — without absorbing its totality.
A recent example is my reflective essay ‘Who Really Killed Mel Gunasekera?’. I wrote it in early February shortly after a highly respected journalist friend was murdered in her suburban home by a burglar.
I argued that we were all responsible, collectively, for this and other rising incidents of violence. I saw it as the residual product of Lankan society’s brutalisation during war years, made worse by economic marginalisation. Rather than barricading ourselves and living in constant fear, we should tackle the root causes of this decay, I urged.
The plea resonated well beyond Mel’s many friends and admirers. But some readers were more than miffed. They (wrongly) reduced my 1,100 words to a mere comparison of crime statistics among nations.
I aim to write clearly, and also probe beyond headlines and statistics. But is such nuance a lost art when many online readers merely scan or speed-read what we labour on? In today’s fast-tracked world, can reflective writing draw discerning readers and thoughtful engagement any longer? I wonder.
Too serious
Then there is the humour factor – or the lack of it. Many among us don’t get textual satire, as Groundviews.org discovered with its sub-brand called Banyan News Reporters (BNR). Their mock news items and spoofs were frequently taken literally – and roundly condemned.
The web is a noisy place, but some stand out in that cacophony because of their one-tracked minds. They are those who perceive and react to everything through a pet topic or peeve. That ‘lens’ may be girls vs boys, or lions vs tigers, or capitalism vs socialism or something else. No matter what the topic, such people will always sing same old tune!
Tribal divisions are among the most entrenched positions, and questioning matters of faith assures a backlash. It seems impossible to discuss secularism in Sri Lanka without seemingly offending all competing brands of salvation! (The last time I tried, they were bickering among themselves long after I quietly left the platform…)
Oh sure, everybody is entitled to a bee or two in her bonnet. But what to do with those harbouring an entire bee colony — which they unleash at the slightest provocation?
I just let them be (well, most of the time). I used to get affected by online abuse from cloaked detractors but have learnt to take it with equanimity. This is what economist and public intellectual W A Wijewardena also recommends.
“You must treat commentators as your own teachers; some make even the most stupid comment in the eyes of an intelligent person, but that comment teaches us more than anything else,” he wrote in a recent Facebook discussion.
He added: “Individual wisdom and opinions are varied and one cannot expect the same type of intervention by all. I always respect even the most damaging comment made by some on what I have written!”
Moderating extreme comments is a thankless and challenging job for those operating opinion platforms. If they are too strict or cautious, they risk diluting worthwhile public debates for which space is shrinking in the mainstream media. At the same time, hate speech peddlers cannot be allowed free license in the name of free speech.
Where to draw the line? Each publisher must evolve own guidelines.
Groundviews.org, whose vision is to “enable civil, progressive and inclusive discussions on democracy, rights, governance and peace in Sri Lanka” encourages “a collegial, non-insulting tone” in all contributors. It also reminds readers that “comments containing hate speech, obscenity and personal attacks will not be approved.”
Colombo Telegraph, another popular opinion and reporting website, “offers a right to reply for any individual or organisation who feels they have been misreported”. Sadly, this courtesy is not available in many online news and commentary websites carrying Lankan content.
In the end, even the most discerning publishers and editors can do only so much. As more Lankans get online and cyber chatter increases, we have to evolve more tolerant and pluralistic ways of engagement.
An example of cyber intolerance and name-calling from December 2014, during the campaign for Sri Lanka’s Presidential Election (when Bollywood’s Salman Khan was brought to Sri Lanka to promote then incumbent Mahinda Rajapalksa’s election campaign)
Citizen resistance to Turkey coup on 16 July 2016 – wire service photos
As Zeynep Tufekci, an assistant professor at the University of North Carolina School of Information and Library Science, described in a New York Times op-ed on 20 July 2016: “In the confusing hours after the coup attempt began, the country had heard from President Recep Tayyip Erdogan — and even learned that he was alive — when he called a television station via FaceTime, an easy-to-use video chat app. As the camera focused on the iPhone in the anchor’s hand, the president called on the people of Turkey to take to the streets and guard the airports. But this couldn’t happen by itself. People would need WhatsApp, Twitter and other tools on their phones to mobilize. The president also tweeted out the call to his more than eight million followers to resist the coup.”
She added: “The journalist Erhan Celik later tweeted that the public’s response had deterred potential coup supporters, especially within the military, from taking a side…Meanwhile, the immediacy of the president’s on-air appeal via FaceTime was an impetus for people to take to the streets. The video link protected the government from charges that it was using fraud or doctoring — both common in the Turkish news media — to assure the public that the president was safe. A phone call would not have worked the same way.”
I discuss the irony of a leader like Erdogan, who has been cracking down on independent media practitioners and social media users, had to rely on these very outlets in his crucial hour of need.
I echo the views of Zeynep Tufekci for not just Turkey but other countries where autocratic rulers are trying to censor the web and control the media: “The role of internet and press freedoms in defeating the coup presents a significant opportunity. Rather than further polarization and painting of all dissent as illegitimate, the government should embrace real reforms and reverse its censorship policies.”
What sets STS Forums apart is that they are not merely events where scientists talk to each other. That surely will happen, but there will be many more voices and, hopefully, much broader conversations.
That is because mastery over gadgets does not necessarily give us scientific literacy. It involves a rational thought process that entails questioning, observing physical reality, testing, hypothesizing, analyzing and then discussing (not always in that order).
Open Minds! 