Aluth Parlimenthuwa live talk show on Social Media Blocking in Sri Lanka – TV Derana, 14 March 2018
Sri Lanka’s first ever social media blocking lasted from 7 to 15 March 2018. During that time, Facebook and Instagram were completely blocked while chat apps WhatsApp and Viber were restricted (no images, audio or video, but text allowed).
On 7 March 2018, the country’s telecom regulator, Telecommunications Regulatory Commission (TRCSL), ordered all telecom operators to impose this blocking across the country for three days, Reuters reported. This was “to prevent the spread of communal violence”, the news agency quoted an unnamed government official as saying. In the end, the blocking lasted 8 days.
Both actions are unprecedented. In the 23 years Sri Lanka has had commercial Internet services, it has never imposed complete network shutdowns (although during the last phase of the civil war between 2005 and 2009, the government periodically shut down telephone services in the Northern and Eastern Provinces). Nor has any social media or messaging platforms been blocked before.
I protested this course of action from the very outset. Restricting public communications networks is ill-advised at any time — and especially bad during an emergency when people are frantically seeking reliable situation updates and/or sharing information about the safety of loved ones.
Blocking selected websites or platforms is a self-defeating exercise in any case, since those who are more digitally savvy – many hate peddlers among them –can and will use proxy servers to get around. It is the average web user who will be deprived of news, views and updates.
While the blocking was on, I gave many media interviews to local and international media. I urged the government “to Police the streets, not the web!”.
At the same time, I acknowledged and explained how a few political and religious extremist groups have systematically ‘weaponised’ social media in Sri Lanka during recent years. These groups have been peddling racially charged hate speech online and offline. A law to deal with hate speech has been in the country’s law books for over a decade. The International Covenant on Civil and Political Rights (ICCPR) Act No 56 of 2007 prohibits the advocacy of ‘religious hatred that constitutes incitement to discrimination, hostility or violence’. This law, fully compliant with international human rights standards, has not been enforced.
On 14 March 2018, I took part in the ‘Aluth Parlimenthuwa’ TV talk show of TV Derana on this topic, where I articulated the above and related views. The other panelists were Deputy Minister Karu Paranawithana, presidential advisor Shiral Lakthilaka, Bar Association of Sri Lanka chairman U R de Silva, and media commentator Mohan Samaranayake.
This comment on Sri Lanka’s social media blocking that commenced on 7 March 2018, was written on 8 March 2018 at the request of Irida Lakbima Sunday broadsheet newspaper, which carried excerpts from it in their issue of 11 March 2018. The full text is shared here, for the record.
Nalaka Gunawardene speaks on media freedom and media professionalism in Sri Lanka at Germany’s Reporters without Borders (RSF, or Reporter ohne Grenzen) in Berlin, 17 Nov 2017
On a brief visit to Berlin, Germany, to speak at a media research and academic symposium, I was invited by Germany’s Reporters without Borders (RSF, or Reporter ohne Grenzen) to address a side event at their office that looked at media freedom status and media development needs of Sri Lanka.
It was a small gathering that involved some media rights activists, researchers and journalists in Germany who take an interest in media freedom and media development issues in Asia. I engaged in a conversation first with Anne Renzenbrink of RSF Germany (who covers Asia) and then with my audience.
I said the media freedoms have significantly improved since the change of government in Jan 2015 – journalists and activists are no longer living in fear of white vans and government goon squads when they criticise political leaders.
But the pre-2015 benchmarks were abysmally low and we should never be complacent with progress so far, as much more needs to be done. We need to institutionalise media freedoms AND media responsibilities. So our media reforms agenda is both wide ranging and urgent, I said (and provided some details).
I used my favourite metaphor: the media freedom glass in Sri Lanka is less than half full today, and we need to gradually fill it up. But never forget: there was no water, and not even a glass, before Jan 2015!
Sri Lanka has risen 24 points in the World Press Freedom Index that RSF compiles every year: 2016, we jumped up from 165th rank (in 2015, which reflected the previous year’s conditions) to 141st rank out of 180 countries assessed. The new ranking remained the same between 2016 and 2017. Sri Lanka is still marked as red on the world map of the Index, indicating ‘Difficult situation’. We still have a long way to go…
When asked how European partners can help, I said: please keep monitoring media freedom in Sri Lanka, provide international solidarity when needed, and support the journalists’ organisations and trade unions to advocate for both media rights and media professionalism.
I was also asked about slow progress in investigating past atrocities against journalists and media organisations; recent resumption of web censorship after a lull of two years; how journalists are benefitting from Sri Lanka’s new Right to Information law; the particular challenges faced by journalists in the North and East of Sri Lanka (former war areas); and the status of media regulation by state and self-regulation by the media industry.
I also touched on how the mainstream media’s monopoly over news gathering and analysis has been ended by social media becoming a place where individuals are sharing news, updates – as well as misinformation, thereby raising new challenges.
I gave candid and measured answers, all of which are on the record but too detailed to be captured here. My answers were consistent with what I have been saying in public forums (within and outside Sri Lanka), and publicly on Twitter and Facebook.
And, of course, I was speaking my personal views and not the views of any entity that I am working with.
Nalaka Gunawardene at RSF Germany office in Berlin, next to World Press Freedom Index 2017 map
Nalaka Gunawardene (extreme right) moderates FoME 2017 session on “Fake News: Tackling the phenomenon while respecting freedom of expression”, Berlin, 17 Nov 2017
The German “Forum on Media and Development” (Forum Medien und Entwicklung, FOME) is a network of institutions and individuals active in the field of media development cooperation. I was invited to participate in, and moderate a panel at FoME Symposium 2017 held in Berlin on 16 – 17 November 2017.
This year’s symposium theme was Power Shifts – Media Freedom and the Internet. It explored how Internet governance issues are becoming more and more important for those who want to develop media (both mainstream media and social media) as democratic platforms.
On 17 November 2017, I moderated an international panel on Fake News: Tackling the phenomena respecting freedom of expression. It brought together representatives from government, civil society and a global media platform to discuss their roles and how they can interact to tackle the issue – all within the framework of Freedom of Expression (FOE).
Miriam Estrin, Public Policy Manager for Europe, Middle East and Africa, Google
Nalaka Gunawardene speaks on Fake News and Freedom of Expression at FoME 2017 Symposium in Berlin, 17 Nov 2017 – Photo courtesy Helani Galpaya
Here are my opening remarks that set the context for our discussion:
Just as there are many definitions of Fake News, there can also be many perspectives on the topic. We all recognise Fake News as a problem, so let’s focus on how it can be countered. What are the local, national and global level strategies? What alliances, tools and resources are needed for such countering? What cautions and alarms can we raise?
To respond to any problem, we need to understand its contours.
Fake News is not new. The phenomenon has been around, in one form or another, for decades! Many of us in the global South have grown up amidst intentionally fake news stories in our media, some of it coming from governments, no less. And the developing world governments don’t have a monopoly over Fake News either: for over half a century, the erstwhile Soviet Union and Eastern Bloc countries manufactured a vast amount of disinformation (i.e. deliberately wrong information) that was fed to their own citizens and spread overseas in sustained propaganda efforts.
Sitting here, within a few kilometres from where the Berlin Wall once stood, we need to acknowledge that veritable factory of lies that operated on the other side!
So what’s new? During the past decade, as broadband Internet spread worldwide, fake news peddlers found an easy and fast medium online. From websites to social media accounts (many hiding behind pseudonyms), the web has provided a globalised playing field where dubious content could go ‘viral’.
Yesterday at this Symposium, Mark Nelson from CIMA said “We live in a world where lies are very cheap, and much easier to disseminate than the truth.”
Which reminded me of one of my favourite quotes: ““A lie can travel halfway around the world while the truth is putting on its shoes!”
Variations of this quote have been attributed to several persons including Jonathan Swift and Mark Twain. Whoever said it first, these words neatly sum up a long standing challenge to modern societies: how to cope with the spread of deliberate falsehoods.
As Mark Nelson asked us yesterday, how can we “make the Internet a place where truth is valued and spread – instead of disinformation?” This is the crux of our challenge.
So what is to be done? Among the options available, which ones are most desirable?
In searching for solutions to the Fake News crisis, we must recognise it is a nuanced, complex and variable phenomenon. There cannot be one global solution or quick fix.
Indeed, any ‘medicine’ prescribed for the malady of Fake News should not be worse than the ailment itself! We must proceed with caution, safeguarding the principles of Freedom of Expression and applying its reasonable limitations.
As human rights defenders caution, there is a danger that governments in their zeal to counter fake news could impose direct or indirect censorships, suppress critical thinking, or take other steps that violate international human rights law. This is NOT the way to deal with Fake News.
In my view, Fake News is a symptom of a wider and deeper crisis. It is a crisis of public trust in journalism and the media that has been building up over the years in many countries. Some call this a ‘Journalism Deficit’, or a gulf between what journalism ought be, and what it has (mostly) become today.
In my view, a free press is not an automatic guarantee against Fake News. In other words, media freedom is necessary — but not sufficient — to ensure that media content is trusted by the public. We need to better measure public trust in media and what the current trust levels mean for those producing media content professionally.
I would argue that the medium to long term response to Fake News is to narrow and bridge the Journalism Deficit by nurturing quality journalism and critical consumption of media. If you agree with this premise, what specific measures can we recommend and advocate?
Let us explore how media development can counter Fake News by exposing it, undermining it, and equipping media consumers with the knowledge and skills to spot it – and not spread it inadvertently.
For this, we need everyone’s cooperation.
We need global social media platforms and digital gatekeepers like Google to join with all their might (and what might!).
We need governments to be thoughtfully, carefully evaluate the optimum responses.
We need civil society to go beyond mere hand waving and finger pointing to help enhance media and information literacy.
We need researchers to keep studying and discerning trends that can influence policy and regulation (where appropriate).
We are not going to solve the problem in an hour. But we can at least ask the right questions, and clarify the issues in our minds. Onward!
W D K (Kasturiratne) Gunawardene as a young man (left) and at 80
In this unusual Ravaya column, published on 24 September 2017, I salute my father W D Kasturiratne Gunawardene who passed away on September 13 aged 84.
His was a very ordinary life, mostly dedicated to education. But it was punctuated at various points by key events of his country and people. Tracing his life thus offers us some glimpses of his nation’s turbulent times for the past few decades – of our collective hopes, mistakes, tragedies and resilience.
We as a nation collectively uttered these words as we raised our heads after the Indian Ocean tsunami of December 2004. That mega-disaster, which caught our government unawares and society unprepared, devastated many coastal areas, killing around 40,000 and displacing over a million people.
Even a 30 minute early warning could have saved many of those lost lives, by simply asking them to run inland, away from the waves. But there was no such warning.
Badly shaken by that experience, the then government reformed disaster related laws and institutions. Until then, dealing with disaster response was lumped under social services. The new system created a dedicated ministry for disaster management, with emphasis on disaster risk reduction (DRR).
Living amidst multiple hazards is unavoidable, but preparedness can vastly reduce impacts when disasters do occur. That is DRR in a nutshell.
But in immature democracies like ours, we must never say never again. Our political parties and politicians lack the will and commitment required to meet these long-term objectives. Our governance systems are not fully capable of keeping ourselves safe from Nature’s wrath.
Disaster resilience is not a technocratic quick fix but the composite outcome of a myriad actions. Good governance is the vital ‘lubricant’ that makes everything come together and work well. Without governance, we risk slipping back into business as usual, continuing our apathy, greed and short-termism.
This big picture level reality could well be why disaster response has been patchy and uncoordinated in both May 2016 and last week.
Fundamental issues
As the flood waters recede in affected parts of Sri Lanka, familiar questions are being asked again. Did the government’s disaster management machinery fail to warn the communities at risk? Or were the hazard warnings issued but poorly communicated? And once disaster occurred, could the relief response have been better handled? Are we making enough use of technological tools?
Finger pointing won’t get us very far, even though public anger is justified where governmental lapses are evident. We need to move beyond the blame game to identify core issues and then address them.
In my view, two high level issues are climate resilience and improved governance.
DRR is easier said than done in the best of times, and in recent years human-made climate change has made it much harder. Global warming is disrupting familiar weather patterns and causing more frequent and intense weather. What used to be weather extremes occurring once in 25 or 50 years in the past now happens every few years.
Climate imperatives
The UN’s climate panel (IPCC) says that global average temperatures could rise by somewhere between 2 degree and 6 degrees Centigrade by 2100. This would trigger many disruptions, including erratic monsoons, the seasonal oceanic winds that deliver most of our annual rains.
That is more than two thirds of the total number of 646,500 people affected by floods and landslides in the South, as counted on June 1. But slowly-unfolding droughts never get the kind of press that floods inspire.
One thing is clear: disaster management can succeed today only if climate realities are factored in. And coping with climate change’s now inevitable impacts, a process known as climate adaptation, requires technical knowledge combined with proper governance of both natural resources and human systems.
Sri Lanka: Not only oscillating between droughts and floods, but now also having both disasters at the same time. Cartoon by Gihan de Chickera
Adapt or Perish
Sri Lanka joined the UN Framework Convention on Climate Change (UNFCCC) in 1992. But 25 years on, climate considerations are not fully factored into our development planning and public investments. State agencies in charge of roads, railways, irrigation works and utilities don’t appear to realise the need to ‘insure’ their installations and operations from climate impacts.
Climate adaptation is not something that the disaster ministry and DMC alone can accomplish. It needs to be a common factor that runs across the entire government, from agriculture and health to power and transport. It needs to be the bedrock of DRR.
We need aware and empowered local communities matched by efficient local government bodies. This combination has worked well, for example, in the Philippines, now hailed as a global leader in DRR.
My comments (in Sinhala) on mass media’s role in disaster response, published by Ravaya broadsheet newspaper on 4 June 2017.
Summary: In the aftermath of all recent disasters in Sri Lanka, private broadcast media houses have been competing with each other to raise and deliver disaster relief. All that is well and good – except that news coverage for their own relief work often eclipses the journalistic coverage of the disaster response in general. In such a situation, where does corporate social responsibility and charity work end and opportunistic brand promotion begin? I argue that media houses must be free to embark on relief efforts, but ideally they should do so having fulfilled their primary responsibility of reporting on and critiquing the post-disaster realities. Sri Lanka’s media reporting of disasters is often superficial, simplistic and incident-driven, which needs to improve to become more investigative, reflective and sustained beyond the immediate news cycle of a disaster. Without fixing these deficiencies, media houses getting into aid collection and donation is a sign of wrong priorities.
I have just given an interview to Sunday Lakbima, a broadsheet newspaper in Sri Lanka (in Sinhala) on social media in Sri Lanka – what should be the optimum regulatory and societal responses. The interviewer, young and digitally savvy journalist Sanjaya Nallaperuma, asked intelligent questions which enabled me to explore the topic well.
On 27 April 2017, I addressed a press conference at the Department of Government Information, Colombo, as a citizen concerned about waste management in Sri Lanka. I was joined by Ven Hadigalle Wimalarasa thero and Hemantha Withanage, Executive Director of Centre for Environmental Justice (CEJ) Sri Lanka, an advocacy group.
Nalaka Gunawardene (centre) addressing press conference of Lankan citizens concerned about waste management, at Dept of Govt Information, Colombo, 27 April 2017.
April Fools All Year Round? Op-ed by Nalaka Gunawardene, Weekend Express, 7 April 2017
April Fools, All Year Round?
By Nalaka Gunawardene
April 1 is observed in many countries as a day for fooling people with practical jokes and harmless fabrications. This aspect of popular culture can be traced back to the times of ancient Greece.
There is now a new twist to this tradition. Every day is beginning to feel like April Fools’ Day in the age of Internet pranks, clever satire and fake news!
Sadly, many among us who apply some measure of skepticism on April 1 are not as vigilant for the rest of the year.
Ah, how I miss the time when intentional misleading was largely confined to just one day. I’m old enough to remember how some Lankan newspapers used to carry elaborate – and seemingly plausible – stories on their front pages on April Fools’ day. The now defunct Sun and Weekend excelled in that delightful art of the tall tale. Of course, they owned up the following day, poking fun at readers who were fooled.
During the past two decades, our media landscape has become a great deal more diverse. Today we have 24/7 SMS news services, all-news TV channels, numerous websites and, of course, millions using social media to spread information (or misinformation) instantaneously.
But does more necessarily mean better? That is a highly debatable question. We seem to have too much media, but not enough journalism! At least journalism of the classical kind where facts are sacred and comment is free (yet informed).
That kind of journalism still exists, but along with so much else. Today’s global cacophony has democratized the media (which is to be celebrated). At the same time, it spawned veritable cottage industries of fake news, conspiracy theories and gossip peddlers.
Image source – American Journalism Review, 21 April 2015
Fact checking
What is to be done? The long term solution is to raise media literacy skills in everyone, so that people consume media and social media with due diligence.
That takes time and effort. Since misinformation is polluting the public mind and even undermining democratic processes, we must also look for other, faster solutions.
One such coping strategy is fact checking. It literally means verifying information – before or after publication – in the media.
In a growing number of countries, mainstream media outlets practise fact checking as an integral part of their commitment to professionalism. They seek to balance accuracy with speed, which has been made more challenging by the never-ending news cycle.
In other cases, independent researchers or civil society groups are keeping track of news media content after publication. In the United States, where the practice is well developed, several groups are devoted to such post-hoc fact checking. These include FactCheck, PolitiFact, and NewsTrust’s Truth Squad. They fact check the media as well as statements by politicians and other public figures.
In 2015, fact checking organisations formed a world network and this year, they observed the inaugural International Fact Checking Day.
The initiative is a collaboration by fact checkers and journalism organisations from around the world, “with a goal to enlist the public in the fight against misinformation in all its forms.”
“International Fact Checking Day is not a single event but a rallying cry for more facts — and fact checking — in politics, journalism and everyday life,” says Alexios Mantzarlis, director of the International Fact-Checking Network at the Poynter Institute for Media Studies in the US.
Oops!
Pinocchios
One visual icon for the Fact-Checking Day is Pinocchio, the fictional puppet character whose nose grew long each time he uttered a lie.
We in Sri Lanka urgently need a professional, non-partisan fact checking service to save us from the alarming proliferation of Pinocchios in public life. Not just our politicians, but also many academics and activists who peddle outdated statistics, outlandish claims or outright conspiracy theories.
Take, for example, the recent claim by a retired professor of political science that 94 Members of Parliament had not even passed the GCE Ordinary Level exam. Apparently no one asked for his source at the press conference (maybe because it fed a preconceived notion). Later, when a (rare?) skeptical journalist checked with him, he said he’d “read it in a newspaper some time ago” — and couldn’t name the publication.
A simple Google search shows that an MP (Buddhika Pathirana) had cited this exact number in September 2014 – about the last Parliament!
Given the state of our media, which often takes down dictation rather than asks hard questions, fact checking is best done by a research group outside the media industry.
A useful model could be South Asia Check, an independent, non-partisan initiative by Panos South Asia anchored in Kathmandu. It “aims to promote accuracy and accountability in public debate” by examining statements and claims made by public figures in Nepal and occasionally, across South Asia (http://southasiacheck.org).
ගීතනාත් කුඩලිගම සංස්කරණය කළ ‘සසර සැරි සරන තෙක්: ප්රේමකීර්ති නැවත කියවමු’ (2014) කෘතියට පියාගේ ආවර්ජනාද හසු කර ගෙන තිබෙනවා. ප්රේමකීර්ති ද අල්විස් පියාගේ 1966 පන්තියේ සිටි, පොතේ වැඩට උනන්දු නොවූ එහෙත් අතිශයින් නිර්මාණශීලී සිසුවෙක්. පන්ති වේලාවේ කවි ලියා හසු වී පියාගෙන් දඬුවම් පවා ලැබ තිබෙනවා.
Open Minds! 