Engaging new media: prepare to lose control!

The development community never tires of talking about the value of participatory, two-way communication. Every workshop, report and discussion has a dose of this mantra sprinkled all over.

Yet when it comes to actually practising communication, most development agencies I know are so concerned with complete control – they want to edit endlessly, fine-tune their messages to the last letter and comma, and regulate how and where the message is disseminated.

There’s no harm in being organised and focused. But when communication officers are pushed into becoming publicity agents (or worse, spin doctors!) for their agencies, controlling the message becomes obsessive.

I’ve had more than my fair share of this. One example was when working on a documentary for a leading UN agency in Asia that my organisation, TVE Asia Pacific, was commissioned to produce. Now, films cannot be made by committees, but UN agencies never stop trying. At one point, over-zealous agency officials were tinkering with the post-shooting script so much that they edited even the interview clips included in the draft.

That only stopped when I pointed out that hey, those are transcribed verbatim from interviews we’d already filmed!

So imagine how hard it would be for such organisations to let go of the Complete Control over communications that they’ve aspired to perfect for so long.

And yet, as I told a small meeting convened by UNEP in Bangkok last week to plan their next ozone communication strategy for Asia Pacific, that’s not a choice, but an imperative with today’s new media.

In the four years since we worked on the last ozone communication strategy and action plan for the Asia Pacific, we have seen the emergence of web 2.0 – which is really a catch-all term that covers many second generation, interactive platforms and opportunities that have emerged using the global Internet.

Among these are blogs, wikis, social networking sites (e.g. MySpace, Facebook), social bookmarking (e.g. del.icio.us), video exchange platforms (e.g. YouTube), online games and mobile applications.

These and other new media tools enable development communicators to reach out to, and engage, many people – especially the youth who make up more than half of all Asians.

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But that’s part of the challenge, I said, referring to what I call the ‘Other Digital Divide’ – one that separates (most members of) the development community from ‘Digital Natives’, young people who have grown up taking these digital media and tools completely for granted.

I referred to my remarks at the IUCN Asia Conservation Forum in Kathmandu in September 2007, where I stressed the urgent need for the conservation and development communities to cross this divide if they want to reach out to the dominant demographic group in our vast region, home to half of humanity.

Engaging new media is not just setting up a Facebook account, taking a YouTube channel or opening a blog that’s infrequently updated. All that’s useful, for sure, but they represent only the tentative first steps to the wide and varied new media world.

As with the more established print and broadcast media, development organisations need to have a strategy and a plan based on some research, analysis and reflection.

And willing to let go of that control – so cherished by so many development professionals – is an essential part of that adjustment to the new media reality.

Failure to adjust can result in future shocks – and in the very near future! Perhaps I should also have drawn their attention to what I wrote in October 2007: New media tsunami hits global humanitarian sector; rescue operations now on

We didn’t spend too much time talking about new media at the Bangkok meeting, but I did caution that there is a lot of digital hype out there. I’m no expert on this (is anyone, really?) but my team at TVEAP and I keep trying new ways of doing things with the new media. So here are a few quick insights I offered the UNEP meeting:

• New media lot more interactive, which means they demand a lot of time and effort to engage the audience – which in turn generates huge capacity requirements for any development organisation venturing into such media.

• You can’t always control your messages on new media! This unnerves many development agencies and professionals who are so used to exercising such control – in the new media world, they just have to learn to let go!

• A core value is user-generated content (USG). You need to find creative ways to allow your audiences to generate part of the content. Control lost again!

• Citizen journalists have now established themselves online as text and/or video bloggers. Governments and corporations have acknowledged their presence — serious bloggers have recently been granted media accreditation to the UN. What does this mean for future ozone media training and journalists engagement?

• There are many companies and agencies claiming to have cracked the new media challenge – and don’t believe them! Everyone is learning, some admittedly faster than others, but there’s no substitute to actually doing it.

• And there’s no road map to the new media world, which is being created every day and night by an army of geeks and enthusiasts. There are only a few rough guides and travellers’ tales from some like ourselves who have ventured into this realm.

Note: I am grateful to my colleagues at TVE Asia Pacific who have developed and/or tested out some ideas in this blog post: Manori Wijesekera, Indika Wanniarachchi and Nadeeja Mandawala. I stand on their shoulders, hopefully lightly!

Rule of the Gun in Sugarland: A film by Joey R B Lozano

In June 2007, I did a belated tribute to Joey R B Lozano, a courageous Filipino journalist who crusaded for human rights and social justice. Armed with his video camera and laptop, he was one of the early citizen journalists long before that term – and practice – became fashionable.

From Seeing is Believing

As I wrote:
Joey used his personal video camera to assert indigenous land rights, and to investigate corruption and environmental degradation in his native Philippines. Joey was an independent human rights activist and also one of the country’s leading investigative reporters.

He freelanced for the Philippine Daily Inquirer, covering Indigenous peoples’ rights and the environment, considered the two most dangerous beats in the Philippines. But years earlier, he had moved out of the capital Manila, and committed his life and career to stories and issues at the grassroots that many of his city-based colleagues had no time or patience in covering on an on-going basis.

Trained as a print journalist, Joey mastered new media and technologies whose potential he quickly realised. He moved into television and video media with ease, and later became an active blogger.

I have just tracked down on YouTube one of his documentaries, Rule of the Gun in Sugarland (2001; 9 minutes; English). It’s a powerful documentary that tells the story of Manobo villagers’ efforts to claim their ancestral land in the Philippines, and the abuse they endured because of their claim. It contains both graphic and heart wrenching scenes.

Here’s some background on indigenous people’s rights in the Philippines, as compiled by Witness – the human rights activist group with which Joey worked closely.

Source: Witness nomination of Joey R B Lozano as a Hero on Universalrights.net

The history of the Philippines is a history of colonization, resettlement and battles over who will rule the land.

First the Spanish, then the Americans, then the Japanese, and now multinational corporations have at one time or another dominated the Filipino landscape. Each wave of colonization has forced people off more land, creating a domino effect across the 7,000 islands. Resettlement in turn, has created even more pressure on successive islands as settlers move in, pushing even more people out.

Today, despite continued widespread poverty across the Philippines, Indigenous tribe members remain the most marginalized sector of Philippine society.

In a country of 76.5 million people, almost 20 per cent are Indigenous peoples. They belong to at least 32 different ethnolinguistic groups. More than half are on Mindanao, the largest southern island.

Over the last century, Indigenous peoples have lost their traditional lands, as the logging industry, ranchers and large plantations have forcibly taken over lands, piece by piece.

Much like in other parts of the world, the land was won parcel by parcel. Original verbal agreements were made and often respected between individual ranchers and Tribe leaders to “borrow” land from the Tribe. But the agreements were quickly forgotten when the rancher died. Over the years, the land was then resold without the Tribes’ consent.

From Rule of the Gun in Sugarland

And then, under the Marcos regime, Indigenous people suffered along with farmers, as massive tracts of land were appropriated for the dictator and his cronies. When Marcos was finally thrown out by a people’s revolt, and flown out on a U.S. helicopter, successive democratic governments introduced multiple land reforms intended to redistribute the land justly, but none of these reforms ever really worked.

On the ground level, corruption and misuse of power prevented the land from being rationed and made accessible to the people the reforms were intended to help.

Meanwhile, the land reforms were intended to help the peasants and the fact that many of the lands in question were Indigenous Ancestral domains was never addressed.

Mindanao is rich in natural resources – some of the world’s last ancient rainforests, fertile soils, underground treasures of gold, an abundancy of fish — all now under the threat of overdevelopment.

In 1997, the Indigenous Peoples Rights Act was signed into law. The law is explicit on the Indigenous peoples’ right to ancestral lands. But this has not become operational to date. This fact is exacerbated by the present government’s industrialization thrust and commitment to globalization. Tribal lands, thus, are being continually opened for extractive business.

For more information, check Seeing is Believing website

Can Your Film Change the World? Find out on Pangea Day!

Here’s an extraordinary invitation to all who love to watch, create or critique moving images.

Either watch the above video, linked to PangeaDay YouTube channel, or (if your bandwidth does not allow easy playing of online video) read the text I have just transcribed off the video:

In this age
Images are powerful.
Powerful enough to divide…
…to spread fear…
…to remove hope.

Powerful enough to unite
to build trust, to inspire action.

Until now, images of the many
have been held in the hands of the few.

Finally, that is changing.

Millions of people around the world
are telling their own stories.

For the first time in history
we have a chance to see the world differently.
To see it through the eyes of each other.

Imagine if we could get inside
each other’s heads for a day!
What would we see?

We are about to find out.
A worldwide search has begun
to find films of unique power.

Films that provoke…
…entertain…
…inspire.

Films made by the world
for the world.

On May 10, 2008
millions of people across the globe
will gather to witness these films
in a spectacular event
broadcast live to the entire world.

Visionaries…
…and musicians
will join the celebration.

And it will continue afterwards in cyberspace
as a newly connected global community.

You can be part of it.

Pangea Day.

Here’s the blurb from the official website:

Pangea Day taps the power of film to strengthen tolerance and compassion while uniting millions of people to build a better future.

In a world where people are often divided by borders, difference, and conflict, it’s easy to lose sight of what we all have in common. Pangea Day seeks to overcome that – to help people see themselves in others – through the power of film.

On May 10, 2008 – Pangea Day – sites in Cairo, Dharamsala, Kigali, London, New York City, Ramallah, Rio de Janeiro, and Tel Aviv will be videoconferenced live to produce a 4-hour program of powerful films, visionary speakers, and uplifting music.

Sri Lanka: What killer waves united, killer humans divided again…

Today is the third anniversary of the Indian Ocean tsunami, which left a trail of destruction in many countries in South and Southeast Asia.

Today we remember those who perished and salute those who survived and endured enormous hardships.

We thank everyone everywhere who donated to help, and curse those who plundered or squandered the outcome of that generosity.

As I wrote in my only published verse, When the Waves Came, written on 28 December 2004 – when the disaster’s full impact was dawning on the world:

When the waves came
Roaring and moving mightily,
Unleashing the power of
A million bombs exploding at once,
They didn’t care
And just didn’t discern
Who or what was in their way.

My basic premise was that the killer waves had been a brutal ‘equaliser’ of all men and women. It no longer mattered on which side of law, morality, economics or social class they stood. This was particularly apt for Sri Lanka, a land divided for a quarter of a century by an armed separatist struggle that has hardened fundamentalist positions at both Sinhalese and Tamil ends of our ethnic spectrum. Towards the end of the verse, I noted:

As we in the aftermath tiptoe
Through endless depressing scenes
Of death and utter devastation
Can we tell the difference
Between Sinhala and Tamil,
Or Muslim and Burgher,
Or soldier and rebel
Or policeman and prisoner
Or rich and poor?

For a few days after the tsunami, there was a flicker of hope that the lashing from the seas might finally convince everyone of the complete futility of war. Political cartoonists in Sri Lankan newspapers were among the first to make this point. One cartoon, appearing two days after the disaster, showed a government soldier and Tiger rebel swimming together in the currents, struggling to save their lives. (Indeed, there were some reports of them helping each other in the hour of need.)

The cartoonists and other media commentators asked a common question: what happened to the land, and the dividing border that both sides had fought so hard and long for?

Alas, what Nature proposed we humans (Sri Lankans) disposed. While the tsunami helped usher in a negotiated settlement to the long-drawn armed struggle in Aceh, Indonesia, it only created a temporary lull in the Sri Lankan conflict. As soon as both sides recovered from Nature’s blow, they were back at each others’ throats again. (This contrast has been studied by various groups – see, for example, the summary of a Worldwatch Institute study Beyond Disasters: Creating Opportunities for Peace).

Looking back three years later, all I can say is that the land killer waves temporarily and forcibly united, killer human beings have managed to divide again for petty political, communal and personal gains.

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This boy, Thillainayagam Theeban, epitomizes that bigger tragedy. He survived the tsunami — but not the escalation of Sri Lanka’s ethnically driven civil war, which consumed his life in March 2007.

Theeban was one of eight surviving children – from India, Indonesia, Sri Lanka and Thailand – whose remaining families we tracked and filmed for a year in Children of Tsunami media project, a citizens’ media response to the Indian Ocean Tsunami.

Theeban was murdered by unidentified gunmen who stormed into his ‘temporary’ tsunami shelter on 3 March 2007. The death was linked to political violence that has engulfed Sri Lanka since 2006.

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When the shocking news reached us three days later, our Sri Lankan camera team at Video Image and we at TVE Asia Pacific just couldn’t believe it. We were all in tears, and some of us were also angry. Theeban, who survived the killer waves 26 months earlier (but lost his mom and kid brother in the disaster) suffered many indignities in displacement. And now, he is gone.

We still don’t know who killed Theeban. He was abducted by an armed group sometime in 2006, from whom he escaped in early 2007. It is believed that Theeban was killed as a punishment for running away — and as a warning to all others.

He was 16 years at the time of his death. It is unlikely that his killers would ever face justice.

As I wrote in my personal tribute to Theeban in March 2007, published by UCLA’s Asia Media and MediaHelpingMedia, UK: “The disaster’s Sri Lankan death toll (close to 40,000 dead or missing) shocked the world when it happened within a few hours or days. Yet, at least twice as many people -– most of them unarmed and uninvolved civilians — have been killed in over a quarter century of fighting. That doesn’t always grab headlines.

“Thillainayagam Theeban has become another statistic in a ‘low-intensity conflict’ (as some researchers call it). And while this war lasts, it will continue to consume thousands of other young lives — a grim roll call of Sri Lanka’s Lost Generation.”

The third anniversary of the tsunami is a reminder – if any were needed – that man’s inhumanity to man is often worse than Nature’s fury.

March 2007 blog post: Remembering Theeban

April 2007 blog post: More memories of Theeban

Children of Tsunami: Documenting Asia’s Longest Year

Thillainayagam Theeban (1990 – 2007)

Communicating Disasters: Lessons From Titanic to Asian Tsunami by Arthur C Clarke

What do the RMS Titanic, which sank on her maiden voyage in April 1912, and the Asian Tsunami of December 2004 have in common?

Both were maritime disasters and, when they happened, both shook the world as few others did before or since.

And now, Sir Arthur C Clarke has linked the two tragedies that happened 92 years apart: he says they both illustrate how communications failures can compound the impact of a disaster.

Writing a foreword to Communicating Disasters: An Asia Pacific Resource Book (co-edited by myself and Frederick Noronha, and just released), the inventor of the communications satellite revisits the two disasters that left deep impressions in his mind.

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Arthur C Clarke was born five years after the sinking of the ‘unsinkable’ RMS Titanic while on her maiden voyage. His home town Minehead, in Somerset, was not more than a couple of hundred kilometres from Southampton, from where the Titanic set off, he says, adding: “All my life, I have been intrigued by the Titanic disaster.”

He is particularly interested in what happened to the Titanic’s distress call after she hit the iceberg at 11.40 pm on the night of 14 April 1912. “A series of unfortunate factors compounded the disaster. The most ironic among them was that the wireless operator on the Californian, located closest to the Titanic, had shut down for the day just 30 minutes before the first distress call was sent out. Had the Californian been listening, it could have responded hours before the Carpathia, the eventual rescue vessel.”

The Titanic disaster prompted the shipping community to introduce a 24-hour radio watch on all ships at sea. It also consolidated the role of maritime radio in distress signalling and rescue operations.

But, as fate would have it, the absence of a timely warning once again characterised the second disaster to touch Sir Arthur’s life. Arriving 10 days after his 87th birthday, the Asian Tsunami of December 2004 left a massive trail of destruction in his adopted country Sri Lanka and several other countries bordering the Indian Ocean.

He reflects:
“Astonishingly, a full century after the invention of radio, the Tsunami arrived without any public warning. The disaster’s death toll could have been drastically reduced if its occurrence — already known to scientists — was disseminated quickly and effectively to millions of coastal dwellers living on its predictable path. Even a half hour’s notice would have allowed people to run away from the coast, and in many affected locations there was just enough time to get to safety. But alas, that didn’t happen — and tens of thousands perished.

“It was appalling that our sophisticated local and global communications systems completely failed us that fateful day. The communications satellites that I invented, and the global Internet that one of my stories inspired, could have spread the warning, with the hundreds of radio and television channels across coastal Asia amplifying it.

“It is now known that the failures were human, not technological. To ensure better results next time, we need to achieve an optimum mix of technology, management systems and community preparedness — not just for tsunamis, but for many other hazards that we live with. We have to remember that delivering credible early warnings to those who are most at risk is both an art and a science.”

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In his foreword, Sir Arthur sees the Asian Tsunami as a turning point for citizen journalism – ordinary people armed with digital tools bearing witness to unfolding events and then sharing it with others. He writes: “On 26 December 2004, many holiday-makers on affected beaches were armed with video cameras, and it was their ‘amateur’ images that later showed us the full force and fury of the unfolding disaster. Because it was distributed over a large area and occurred during peak holiday season, the Asian Tsunami was probably the most widely filmed disaster in history.”

This was not the first disaster that ‘citizen journalists’ covered, says Sir Arthur, but it marked a turning point in the growing phenomenon enabled by information and communications technologies (ICTs). “The post-Tsunami coverage showed that the professional and amateur divide had now blurred; there is a clear (and complementary) role that each can play.”

ICTs can do much in good times and bad, but as Sir Arthur recalls, the Tsunami also reminded us how disasters can make our information society vulnerable. “When electricity and telephone services — both fixed and mobile – went down in the worst affected areas, a century old technology came to the rescue: amateur radio enthusiasts restored the first communication links with the outside world, sometimes using the Morse Code to economise the power of car batteries.”

He quotes the President of the Radio Society of Sri Lanka as saying, “When all else is dead, short wave is alive.”

Sir Arthur’s perceptive foreword is a sobering counterpoint to the post-tsunami frenzy that we witnessed in the Indian Ocean rim countries. Yes, lacking a tsunami warning system – such as the one Pacific Ocean countries have – is a big gap that needed to be filled. But governments and development donors have rushed into setting up high tech, high cost early warning systems without due consideration for social, cultural and political realities of the intended beneficiary countries.

As we saw with some subsequent undersea quakes – such as the one off the resort town of Pangandaran, Java, on 17 July 2006, and the one off off Bengkulu, Sumatra, on 12 September 2007 – we have yet to achieve the right mix of technology, management systems and community preparedness in most coastal countries in Asia.

Governments, donors and UN agencies would do well do heed the wise words of Sir Arthur Clarke, who concludes his Foreword with these words:

“Communicating disasters — before, during and after they happen — is fraught with many challenges. Today’s ICT tools enable us to be smart and strategic in gathering and disseminating information. But there is no silver bullet that can fix everything. We must never forget how even high tech (and high cost) solutions can fail at critical moments. We can, however, contain these risks by addressing the cultural, sociological and human dimensions — aspects that this book explores in some depth and detail, from the perspective of both media professionals and disaster managers.

“The lessons of history are clear: if we are not careful, we can easily lull ourselves into the same kind of false confidence that doomed the Titanic.”

Read the full text of “Communicating Disasters: A Century of Lessons”, By Sir Arthur C Clarke
communicating-disasters-a-century-of-lessons-by-arthur-c-clarke.pdf

Or download foreword as contained in the printed book

Impressions of GK3: All geek but very little meek…and at what high cost?

I spent a good part of my last week (9 – 13 December 2007, both days inclusive) in the Malaysian capital of Kuala Lumpur participating in the Third Global Knowledge Conference or GK3.

GK3 was organised by a network called the Global Knowledge Partnership, as a platform for those interested in using information and communications technologies (ICTs) for the greater good – to solve real world problems of poverty, under-development, illiteracy and various other disparities that afflict our world.

Those within the GKP call it ICT for Development, abbreviated as ICT4D. I prefer the more catchy phrase ‘Geek2Meek’ (or using geeks’ tools/toys to serve the needs of the meek).

In the spirit of spawning endless acronyms and abbreviations that contribute to the Alphabet Soup, I will compress this as G2M.

GK3 was meant to showcase the best of G2M products, practices and processes in every area of human endeavour — education, health, natural resource management, poverty reduction, empowering youth and women, promoting enterprise, etc.

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After spending a good deal of my time and energy sampling many of GK3’s offerings, my cumulative impression was: there was a lot of geek for sure, but very little of the meek.

And the nexus between geek (tools) and meek (needs) was hopelessly lost in the incredible volume of hype, PR and spin generated by the platform organisers. What a missed opportunity it was for everyone!

To be fair, GK3 was not a single conference, but a whole platform of events sharing the large physical space of the KL Convention Centre and spread through the week of 9 to 13 December 2007. During that time and using that space, various groups organised diverse events and activities — ranging from the usual talk sessions and workshops to training, exhibitions, quiz shows, a TV debate and a documentary film festival. There were also several social events that provided many hours networking among individuals and organisations.

Event platforms like GK3 mean very different things to different people. Some turn up mainly to show and tell (or share) what they are doing. Some attend simply to find out what’s going on. Others look for markets, partners or opportunities. With some planning and work, most participants get to take away something in the end.

All this certainly happened during GK3 to one extent or another. It brought together hundreds of people from all over the world who share an interest in G2M — according to official figures, a total of 1,766 registered participants from 135 countries, comprising 19% from public sector, 21% from private sector, 29% from civil society, 20% from international organisations, 5% from media and 6% from academia. Among them, 82% of participants were from developing countries. And half of all participants were from Asia, which was not surprising given their easier access to KL.

These participants — most of them eager, energetic and creative individuals — talked and mixed in a myriad combinations around the overall platform theme: how the threads of emerging people, markets and technologies will intertwine to deliver the future. There was discussion, debate, sharing and networking.

I myself did all of this. I attended part of the 3rd World Electronic Media Forum, joined the GKP’s 10th birthday celebration, sat through some plenary and parallel sessions and moderated two sessions myself. Some TVE Asia Pacific documentary films that I had scripted or directed were screened at the i4d film festival, a key side event. The week also saw the release of two Asian regional books that I was involved in creating (one I co-edited, and the other I wrote a chapter for).

But being the professional skeptic that I am, I don’t buy the GK3 secretariat’s post-event claim that “An overwhelming number of participants indicated that GK3 is the only event of its kind, is absolutely critical and worthwhile.” I have no doubt that a statistically higher number of people made nice and kind remarks about the week’s offerings, as many such people are wont to, especially if their participation was supported by travel scholarships. (I would be interested to know how many of the 1,700 people came on their own steam, as I did.)

In fact, style (and hype) over substance characterised the entire GK3 platform — the hype had actually started months before the event, with all registered participants being bombarded by endless promotional emails that I found simply intolerable. (And no, the organisers didn’t offer us the option of unsubscribing.) So much time, energy and donor funds were spent – nay, squandered – on dressing it up and inflating everything to the point of losing all credibility. If anyone was laughing all the way to their banks after GK3, it must be the assorted spin doctors!

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As I have written and spoken (for example in an op ed article in i4d magazine, June 2006), the gulf between the (expensive) hype and reality in ICT circles can be wide and shocking. What is worth investigating is the development effectiveness of this whole platform, and the value for money it delivered.

Take, for example, an email circular sent out by the GK3 organisers days after the platform ended. Under ‘key initial findings’, they list the following for emerging technologies, the area that interests me the most (verbatim reproduction here):

Four future-oriented outlook involving technologies were highlighted – media, cybersecurity, low cost devices, and green technologies.
* Increased convergence of different media allows single broadcasting (one to many) to be complemented by social broadcasting (many to many), and in turn increases interactivity in the exchange of information.
* Cybersecurity, cybercrimes and cyberwaste are becoming real dangers which deserve special attention.
* More new low cost devices are needed to facilitate affordable access to information, knowledge, communication and new forms of learning.
* Demand for innovative green technologies is welcomed and growing.

I don’t see how any of this can be labelled as ‘findings’ — these are not even articulate expressions of already known trends, conditions or challenges. Is this how the ‘Event of the Future’ going to be recorded for posterity? Surely, GK3 achieved more than this – probably below the radar of its spin doctors?

GK3 to me was more evidence of the disturbing and very unhealthy rise of spin in international development circles, where both development organisations and development donors are increasingly investing in propagandistic, narcissistic communications products and processes. While publicity in small doses does little harm, it is definitely toxic in the large volume doses that are being peddled whether in relation to MDGs or humanitarian assistance or, as with GK3, in relation to Geek2Meek. Full-page, full-colour paid advertisements in the International Herald Tribune don’t come cheap — but they come at the expense of the poor and marginalised.

I was also struck by how web 1.0 the GK3 organising effort was — all official statements, images and communication products (and even social events) were so carefully crafted, orchestrated, controlled. Whatever spontaneous action came not from the Big Brotherly organisers but from some free-spirited participants who seized the opportunity to express or experiment. The defining characteristics of web 2.0 – of being somewhat anarchic, highly participatory and interactive – were not the hallmarks of GK3. Again, a missed opportunity.

Then there was the ridiculously named Moooooooooooooo – sorry, it was actually MoO, an abbreviation for ‘Marketplace of Opportunities’, which GK3 was supposed to create or inspire for all those engaged in Geek2Meek work.

The MoO turned out to be just another exhibition where two or three dozen organisations put up their ware to show and tell (and a few did brag and sing, but that’s allowed at places like this). Strangely for an ICT gathering, there was so much paper floating around — posters, leaflets, booklets, books, postcards, you name it! And very few CDs, DVDs and electronic formats being distributed.

Oct 2007 Blog post: Say Moooooooooo – Mixing grassroots and iCT in KL

In the last hour of the final day, I walked around the MoO (I must admit I was half curious to see if the cows have come home!). I was stunned by the massive volumes of mixed up paper lying around everywhere. The week’s events were drawing to an end, and it was unlikely there would be too many more takers for all this paper. My colleague Manori captured on her mobile phone this image of an exasperated me surrounded by mountains of paper.

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The MoO exhibitors were not alone in their profligacy and wastefulness – the GK3 secretariat easily wins the prize for producing the greatest volume of glossy, expensive paper-based promotional material for at least a year preceding the event. These were often sent in multiple copies to heaven knows how many thousands of people all over the planet.

All this happened in a year (2007) when scientific confirmation of global climate change prompted governments, industry and civil society to realise that business as usual cannot continue, and more thrifty ways to consume energy and resources must be adopted. Ironically, GK3 was largely ignored by the world’s news media who focused much more attention on the UN Climate Change conference underway in neighbouring Indonesia’s Bali island.

I have commented separately on the missing link between KL and Bali. It is highly questionable what value-for-money benefit an ICT event like GK3 could derive from the abundance of paper-based materials produced to promote it. It’s revealing that the GKP’s oft-repeated claims of attracting 2,000 participants to GK3 were under-achieved despite excessive promotion.

Writing in October 2007, I said: “An informed little bird saysGK3 has milked development donors well and truly for this 3-day extravaganza. I hope someone will calculate the cost of development aid dollars per ‘Mooo’…”

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Well, now is the time to ask those difficult questions. The donor agencies of several developed countries — and from Canada and Switzerland in particular — invested heavily in the GK3 extravaganza. These are public funds collected through taxes, given in trust to these agencies for rational and prudent spending. And it’s fair to say that most of this official development assistance (ODA) money is given with the noble aim of reducing poverty, suffering and socio-economic disparities in the majority world.

The GK3 organisers — that is, the GKP Secretariat — often talk in lofty terms about good governance, extolling the virtues of accountability and transparency. Here’s your chance to practise what you preach to the governments and corporations of the world: disclose publicly how much in total was collected for GK3 (from development donors, corporate sponsors, hefty registration fees), and how this money was spent. In sufficient detail, please!

We will then decide for ourselves whether GK3 provided value for money in the truest sense of that concept, and assess if GK3 was ‘absolutely critical and worthwhile’ as the organisers so eagerly claim.

It’s easy for like-minded people to become buddies and get cosy in international development networks. It’s also common to engage in self congratulatory talk and mutual back-slapping at and after gatherings like GK3. But too much manufactured (spun?) consensus and applause can blind our collective vision and lead us astray.

If we genuinely want to engage in Geek2Meek (or, ICT4D), we have to keep repeating the vital questions: what is the value addition that ICTs bring to the development process, and what is the value addition that mega-events like GK3 provide for turning geek tools to serve the meek? Answers must be honest, evidence-based and open to discussion (and dissension, if need be).

In not sharing the euphoria of GK3 organisers, I probably sound like that little boy who dared to point out that the mighty emperor had no clothes. If nobody talks these inconvenient truths and asks some uncomfortable questions, we would be going round and round in our cosy little grooves till the cows come home.

Did someone say Mooooooooooooo?

Read my November 2005 op ed essay written just after WSIS II: Waiting for pilots to land in Tunis

From KL to Bali: Why were ICT and climate change debates worlds apart?

Communicating Disasters in digitally empowered Asia: A tale of two books

I have just spent a hectic week in Kuala Lumpur, and am just coming up for fresh air. That explains why this blog was silent for a few days.

I was at the Third Global Knowledge Conference (GK3) held in the Malaysian capital from 11 to 13 December 2007. With several related events preceding the main conference, my week was completely full.

GK3 was a global platform for all those engaged in using ICTs (information and communication technologies) for meeting the real world’s needs and solving its problems — to reduce poverty, increase incomes, create safer communities, create sustainable societies and support youth enterprise, etc. (Read my impressions of GK3 in this blog post.)

The week’s assorted events saw two separate video films produced by TVE Asia Pacific being screened as integral components of two sessions. These were The Long Last Mile (on community-based warning of rapid onset disasters) and Teleuse@BOP (on telephone use patterns among low income groups in five emerging Asian economies).

That wasn’t surprising because we produce and distribute films that capture Asia’s quest for improving lives through sustainable development. But unusually for myself, I also had two books coming out during the week — one that I had edited, and another that carried a chapter I had written.

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The first was Communicating Disasters: An Asia Pacific Resource Book, which I co-edited with Indian journalist Frederick Noronha. It was the culmination of a year-long process that began with an Asian brainstorming meeting on Communicating Disasters that TVEAP convened in December 2006 in Bangkok. That meeting, attended by three dozen participants drawn from media and disaster management sectors, identified the need for a handbook that can strengthen cooperation of these two communities before, during and after disasters.

The book, comprising 19 chapters contributed by 21 authors, has a foreword written by Sir Arthur C Clarke, inventor of the communication satellite. Pulling together these contributions from the specialist authored scattered across the globe was no easy task for co-editor Fred and myself.

The book’s blurb reads as follows:

“Where there is no camera, there is no humanitarian intervention,” said Bernard Kouchner, co-founder of Medecins Sans Frontieres who later became the Foreign Minister of France. Disaster managers and relief agencies acknowledge the mass media’s key role at times of distress. Yet, the relationship between media practitioners and those managing disasters can often be stressful, difficult and fraught with misunderstandings. Communicating about disasters sometimes ends up as communication disasters.

How can these mishaps be minimised, so that the power of conventional and new media can be harnessed to create more disaster resilient communities? What value addition can the new information and communication technologies (ICTs) bring in? In this book, media and development professionals from across the Asia Pacific share their views based on decades of experience in covering or managing a variety of disasters – cyclones, droughts, earthquakes, floods, landslides and tsunamis.

This book is aimed at journalists, disaster managers and civil society groups who want to use information and communication to create safer societies and communities.

The other book that came out in KL was Digital Review of Asia Pacific, 2007-2008 edition. It was launched during a workshop on Emerging Knowledge Opportunities (The Progress of ICT in Asia-Pacific and Other Parts of the World) on 12 December 2007.

The completely updated edition of the Digital Review of Asia Pacific contains authoritative reports on how 31 economies are using ICT in business, government and civil society written by senior authors who live and work in the region.

I have written the Sri Lanka chapter for the book, continuing a tradition I started back in 2003 with the first edition of the book. I was only sorry that I missed the session during GK3 where the book was launched — because I was moderating another session exactly at the same time in another room. But I was glad to join at least part of the post-launch reception and to meet with some fellow authors who were attending GK3.

Both books are multi-author books, and both have been in the making for a year or longer. It was quite a challenge to get 20 other contributors to come up with their chapters for Communicating Disasters. They were genuinely interested and supportive, but everyone being so busy, it took time and effort to pull together all the strands.

I was not the only common author in these books. My colleague and one-time co-author Chanuka Wattegama (now with LIRNEasia) has written two distinctive chapters on ICTs and disaster communication for the two books.

Many years ago, my friend (now international expert on terrorism and widely published academic author) Rohan Gunaratna told me that writing a book was like waging a small war. I don’t normally use military metaphors, because I deplore all things military, but I can’t resist extending Rohan’s analogy to say that compiling a multi-author book is a bit like waging a mini-war with a coalition of the willing!

Arthur C Clarke 90th Birthday reflections released on YouTube!

We have just uploaded on to TVEAP Films channel on YouTube a new short video, capturing the 90th birthday reflections of Sir Arthur C Clarke.

The world’s best known writer of science fiction, Sir Arthur C Clarke turns 90 on 16 December 2007. Scientific, literary and media communities around the world plan to mark this event.

In this 9 minute video, the visionary writer, explorer and science populariser looks back at his illustrious career spanning nearly 70 years and notes: “Growing up in the 1920s and 1930s, I never expected to see so much happen in the span of a few decades.”

He offers a quick assessment of two sectors where he has left his mark: space travel and communications technology. Ever the optimist, he believes that the best is yet to come in both areas.

“I still can’t quite believe that we’ve just marked the 50th anniversary of the Space Age,” Sir Arthur says. “We’ve accomplished a great deal in that time, but the ‘Golden Age of Space’ is only just beginning.”

Noting that good communications are necessary, but not sufficient, for human progress, he makes a strong plea for tolerance and compassion to achieve greater understanding between peoples and nations. To him, true globalization would require overcoming “our tribal divisions and begin to think and act as if we were one family”.

In the video, which we recorded in Colombo in the first week of December, Sir Arthur mentions three personal wishes – proof of life outside the Earth, clean energy to overcome global warming, and peace in Sri Lanka, his adopted country.

He ends the message indicating his preferred legacy: “I want to be remembered most as a writer – one who entertained readers, and, hopefully, stretched their imagination as well.”

In a technical paper written in 1945, Clarke was the first to propose the idea of communications satellites, which have today become a global industry supporting broadcast and telecommunications needs. One of his short stories inspired the World Wide Web, while another was later expanded to make the movie 2001: A Space Odyssey, which he co-wrote with director Stanley Kubrick. He has lived in Sri Lanka since 1956.

The video was filmed by Video Image (Private) Limited, in collaboration with the non-profit educational media foundation TVE Asia Pacific (TVEAP) — both of which donated their services to this effort.

Read the full text of Sir Arthur’s birthday reflections on TVEAP website

Good communications necessary, but not sufficient, says Arthur C Clarke

Arthur C Clarke’s 90th birthday reflections on TVEAP’s YouTube channel

GlobalVision at 20: Insiders turned outsiders keep kicking


GlobalVision, the path-breaking media company anchored in New York with a truly global outlook and a strong commitment to social justice, completed 20 years this week.

It was launched in November 1987 out of one room in Soho (New York) as a mission-driven company with little money but a big idea: to improve news coverage of the world through an “inside-out” approach that would offer voices not usually heard on the air in the US.

The founders were Danny Schechter, who became, in his words, a “network refugee” from ABC News 20/20 and Rory O’Connor, then with CBS News 48 Hours.

As the company introduction says:

“The whole world is watching… From Baghdad to Beijing, from Madrid to Manhattan, information is moving at the speed of light. Media and communications technology are transforming our lives — and those of our six billion neighbors. But in the emerging global village, whose stories get told — and who gets to tell them?

“At Globalvision, we believe in telling stories from the inside out. That means working with other cultures — not at them –and helping people to tell their own stories in their own way, to a world that’s getting smaller every day.”

In an industry saturated with media companies known more for their style than substance, Global Vision has not only blazed new trails, but used moving images in ways that moved people towards social change, political reform and – just as importantly – constantly question and challenge conventional wisdom and traditional authority.

They have also never hesitated to challenge the fellow journalists and corporate media on their servility, acquiescence and willing suspension of journalistic norms in the United States, especially under the current Bush administration.

They have won numerous awards and professional recognition for its pioneering international newsmagazine South Africa Now, which first broke through censorship to smuggle footage out of what was once the land of apartheid — and later chronicled Nelson Mandela’s transition from prisoner to President.

The company followed up with another award winning series, Rights & Wrongs: Human Rights Television with Charlayne Hundter-Gault, which aired for four years in sixty-two countries around the world.

Danny and Rory have also directed and produced more than thirty hard-hitting documentaries, many involving controversial issues and investigations — some for the PBS “Frontline” series” and others for television systems worldwide. Current films deal with subjects such as America’s child farm workers, bridging the global digital divide, flawed media coverage of the War in Iraq, and the ongoing debt crisis that threatens the global economic system.

I met Danny in person only once – in the Fall of 1995, when I spent a few weeks in New York on a fellowship to study the United Nations. Danny was one of the more colourful people we met (besides lots of men in suits from the UN, only a few of whom I can now recall by name). Danny introduced himself as a (TV) ‘network refugee’ — and gave a workshop on television journalism in defence of the public interest and human rights that had a lasting influence on myself.

Ever since, I have followed his books, incisive NewsDissector blog and Global Vision output with much interest.

So here’s wishing Danny, Rory and team at GlobalVision many more years of kicking ass!

MediaChannel.org: Global Vision marks 20th anniversary

Read Danny Schechter on: The Days of Our Dominion: Global Vision celebrations 20 years in the trenches

Rory O’Connor’s tribute to the late Anita Roddick, a long-standing supporter of Global Vision

Protect journalists who fight for social and environmental justice!

In June 2007, I wrote about the late Joey R B Lozano, a courageous Filipino journalist and activist who fought for human rights and environmental justice at tremendous risk to his life.

For three decades, Joey survived dangerous missions to defend human rights using his video camera in the Philippines, a country known for one of the highest numbers of journalists killed in the line of duty. Joey went into hiding numerous times, and he dodged two assassination attempts.

Last week, a leading Filipino academic and social activist called for greater protection for local level journalists who cover social and environmental justice issues risking their life and limbs.

“Things are pretty savage at the grassroots level in some of our countries. Journalists who investigate and uncover the truth take enormous personal risks – the vested interests hire killers to eliminate such journalists,” said Professor Walden Bello, executive director of the Focus on the Global South (photo, below).

He was speaking at the Greenaccord Media Forum on 10 November 2007 in Frascati, Rome, where several dozen journalists covering environmental issues had gathered for a four-day meeting.

He delivered an insightful survey of social movements across Asia on environmental and public health issues
, where he questioned the role of elites in the global South in standing up for what is right and fair for all people.

During question time, I asked him how he saw the media playing a role in social movements that he’d just described. It varied from country to country, he said, and gave several examples.

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In China, most environmental exposes in recent years have been made by ‘very brave journalists’. Their investigations have compelled the local and central authorities to address the massive incidents of pollution and environmental degradation resulting from China’s economic march forward.

In South Asia, the record is uneven. Indian publications like The Hindu newspaper and Frontline magazine are at the forefront in reporting and analysing ‘almost exhaustively’ on environmental struggles in the world’s largest democracy.

In contrast, Singapore and Malaysia have no critical mass media to turn the spotlight on excesses or lapses, he said. In these countries, journalists as well as activists have turned to the web to express themselves — but even they are under pressure from their governments.

In Thailand, the two English language newspapers The Nation and Bangkok Post have both have a long tradition of covering environmental issues and supporting mass movements. A number of Thai language newspapers also have sustained coverage.

In his native Philippines, Prof Bello singled out the Philippine Daily Enquirer for persisting with environmental coverage and exposing environment related scandals. But that comes with its own risks.

“At the local levels, journalists who take up these issues face many threats, including the very real risk of extra-judicial killings. The Philippines is one of the most dangerous countries in the world today for independent journalists and human rights activists,” he added.

Journalists living in the provinces and reporting from the grassroots are more vulnerable than those based in the cities. This is precisely why local journalists need greater support and protection to continue their good work.

The local elites and officials would much rather silence such journalists. International solidarity for such journalists could make a big difference, Prof Bello said.

He had a suggestion for his hosts, Greenaccord, which annually organises what is now the world’s largest annual gathering of journalists and activists concerned about the environment: Invite and involve more local level journalists in the future forums.

That will give them a voice, and strengthen their resolve to continue the very important work they do.

Read April 2007 blog post: Can journalists save the planet?


Meeting photos courtesy Adrian Gilardoni’s Flickr account