Communicating disasters – Page 16

Governments, disasters and communication: Lead, follow or get out of the way!

The Association for Progressive Communications (APC) has just published a good review of the book I recently co-edited titled Communicating Disasters: An Asia Pacific Resource Book.

The review is written by two academics. Dr Malathi Subramanian is Former Principal, Daulat Ram College, University of Delhi, India, while Dr. Anupama Saxena is Head, Department of Political Science, Guru Ghasidas University, Bilaspur, Chhattisgarh, India.

As they remark: “The book has articles contributed by authors who do not engage in mere theoretical discussions. They draw on their rich and varied experiences working in either preparing disaster resilient communities or responding to humanitarian emergencies triggered by specific disasters in different parts of the globe.”

They add: “The eminently readable book provides first hand information about the real life situations of disaster, richly illustrated with case studies and use of professional images….The book is written in a manner that successfully sensitises the reader to the complexity of the issue of disaster management and its various nuances. After reading the book one is sure to echo the spirit of one of the contributors, Sanjana Hattotuwa: ‘We cannot prevent or predict all disasters. However, we can plan for, react to and learn from disasters when they do occur’.”

In preparation of this review, Malathi and Anupama did an email interview with me where they posed half a dozen questions on some key issues we have addressed in the book. Here is the full interview, which brings out my personal views interspersed with those of some other contributors to our multi-author book.

Question: In developing countries the governments are considered to be the nodal agencies for disaster management. In this context do you think that there is a need to advocate the integration of the National disaster management policy with the national ICT Policy to exploit the potential of ICTs before, during and after a disaster?

Yes, that certainly is the ideal, desirable scenario. But I’m not sure how soon this can become a reality, given how many of our governments think of these sectors as separate compartments – or ‘silos’ – with little or no integration. In the real world, however, these are all mixed up: people who use ICTs are affected by various disasters and the first responders – including relief workers and journalists – use various ICT tools in their work. Increasingly, we are seeing disaster affected people themselves using ICTs, especially mobile phones, to communicate with family, friends, aid officials and others from the scenes of disaster. We have documented specific instances of all this in our book and pointed out that the typical hapless, uninformed affected person is being replaced by a digitally empowered one. So the integration of disaster management and ICTs has been happening on the ground for some time, whether or not policy-makers acknowledge it!

At policy and regulatory level, governments can play an enabling role by easing the various bottlenecks that currently hold back optimum use of ICTs in disaster preparedness, early warning or response. This is so lacking and badly needed in my own country Sri Lanka. One example: amateur radio enthusiasts played a key role in establishing emergency communication with some coastal areas badly hit by the 2004 tsunami. When everything was dead, short wave was alive. Yet, barely months later, the government blocked any new amateur radio equipment being brought into the country as someone felt it was a threat to national security!

But in my view, misguided policies are worse than no policies at all. That’s when I feel like quoting Rabindranath Tagore’s words which every southern government should heed: ‘If you can lead, lead. If you cannot, follow. If you can do neither, then get out of the way’.

Question: Participatory Modes of communications form a very important part of a comprehensive strategy aiming at creating disaster resilient communities. What type of policies and frameworks the national governments should adopt to facilitate this?

Living with disasters – or developing resilience to disasters – is fast becoming a necessary strategy of day-to-day survival. Communication plays a role in this. In our book, we have an entire chapter on this written by Chin Saik Yoon, who has been researching and documenting participatory communication processes in development. He identifies communication as one of four necessary steps towards recovery from a disaster. Survivors need to maintain communication with family, friends, and counsellors in order to share their experiences. They need to tell their stories about the disaster, and listen to others as they tell theirs. This helps survivors to collectively release their stress.

To continue in his own words: “Participatory communication processes work best here. This is where survivors assume the role of both the ‘initiator’ as well as the ‘receiver’ of communication. No expert or government official should be there to decide what is to be discussed by the survivors. They need only facilitate the process. The participatory processes ensure that communication occurs at the pace that communities are comfortable with and address issues only when survivors are ready to deal with them.”

This makes eminent sense, but it is precisely this kind of thoughtful, sensitive approach that many governments are unable or unwilling to adopt. For too long, governments have been seen as the sole decider, provider and protector – and governments do have a responsibility in all these. But in today’s world, the role of government has to be reviewed and redefined. As Chin says, government officials may facilitate, but governments must get out of the historical habit and temptation of playing Big Mama (or worse, Big Brother!) by doing such communication themselves.

For our quest for disaster resilience to succeed, we need a transformation in governmental policies, attitudes and practices. In a world experiencing a growing number and intensity of multiple hazards, no government – however powerful or well intended – can reach out and protect every citizen. That illusion was shattered forever by hurricane Katrina. There is no need for such governmental omnipresence either! The smart option is to allow, encourage and empower individuals and communities to do part of it on their own. Governments, researchers, aid agencies and charities still have to be part of this – but first they have to break free from the ‘Let’s-Do-It-All-Ourselves’ mentality.

Question: It is evident from the many case studies in the book that participatory non-media modes of communications have been quite useful in dealing with disasters. Such efforts however, need constant involvement of a wider group of people on voluntary basis over a long period of time for creating resilience for disasters. How to develop this spirit and, more important, sustain it.

Yes, participatory communication efforts have to sustain the community engagement over weeks, months and sometimes years. As one of our contributing authors, Buddhi Weerasinghe, has written in the book: “The big challenge is to sustain disaster preparedness interventions over time. This is helped by the creation of informal leadership within the community through participatory action.”

Since no two communities are alike, it’s very hard to generalise on how to develop the necessary conditions and ‘spirit’, but some generic lessons can be drawn from documented examples. The right kind of community leadership helps, as does external help that is neither over-bearing nor fleeting. Assistance from aid agencies needs to be delivered at a pace the communities can absorb, integrate and use.

Disasters are often the latest (and highly disruptive) layer over existing multiple layers in a community. Even if a shared plight and grief temporarily unite a community, that alone cannot hold people together for too long, especially if there are deep divides in that community. So community cohesion and unity become very important factors in the success of participatory communication. There is no single formula that can work for everyone.

Question: The book describes many successful interventions based on non-media participatory mode of communications for disaster management. Which of these interventions do you think can be cited for the most optimal use of non media participatory mode of communications?

In our introduction to the book, Frederick Noronha and I wrote: “Media-based communication is vitally necessary, but not sufficient, in meeting the multiple information needs of disaster risk reduction and disaster management. Other forms of participatory, non-media communications are needed to create communities that are better prepared and more disaster resilient.”

These non-media communication methods range from basic inter-personal communication and small group discussions to participatory rural appraisal techniques. The methods are not new or unique; they are being customised to meet disaster preparedness and/or response needs.

It’s more than mere talk. Some methods involve experiential learning – or learning by doing. An example is participatory hazard mapping. First, community members are divided into a few groups and asked to map their neighbourhoods – they have to capture the roads, footpaths, rivers, hillocks, houses, schools, temples and other key landmarks. Then they mark the areas that have been affected historically with different disasters such as tsunami, floods or cyclones. This helps identify relatively safer areas as well as safety routes in case a new disaster demands quick evacuation. Admittedly this is communication plus social mobilisation, but that’s what it takes in the real world – communication is only part of the solution.

As Buddhi Weerasinghe has written in his chapter, “This exercise allows informal leaderships to emerge. Encouraging this leadership and recognizing their inputs can motivate them and enable sustainability of interventions. The process of hazard mapping also imparts a sense of ownership.”

Question: To what extent is it really practicable to achieve the ‘disaster resilience’ in communities?

Disasters are all about resilience – how we pick ourselves up after a tragedy and slowly return to normalcy. And also how we take repeated battering from a multitude of disasters and still carry on with living. There is no single recipe for success in building disaster resilient communities. Everyone needs to approach this with open and flexible minds, and see what works for whom under which conditions. Disaster resilience is not a slogan like halving poverty by 2015 or writing off majority world’s debt. It’s a long-drawn, incremental process and will always remain a work in progress because both community dynamics and the nature of hazards change over time.

In many cases, the community has information and insights that help achieve resilience, but it needs to be brought out – that’s where participatory communication helps. But let’s not romanticise matters too much – some communities need external guidance, and most can benefit from external facilitation in their quest for resilience.

In a chapter called ‘Bridging the Long Last Mile’, I have described the experience of a community-based disaster preparedness and early warning dissemination effort undertaken by Sarvodaya, LIRNEasia and other partners in Sri Lanka. The project studied which ICTs and community mobilisation methods could work effectively in disseminating information on hazards faced by selected coastal communities all of which were battered by the Indian Ocean tsunami of December 2004.

Sri Lanka – Last Mile Hazard Info project planning meeting: Photo courtesy Sarvodaya

I would refer you to the chapter for details, but the key lessons may be summed up as follows:
• Trusted technology: Use ICTs that are reliable in performance, accessible at the local levels and trusted by the people.
• Complementary redundancy: Always have at least two different ICTs delivering information, to minimise transmission failures.
• Credible information: Tap only the most authentic sources of information at national and international level, reducing room for misinformation and rumour.
• Right mix: Achieve the appropriate combination of technology, training and institutional arrangements at the grassroots.
• Be prepared: Raise localised awareness and provide experiential training so community know what to do when crisis occurs.

Engaging new media: prepare to lose control!

The development community never tires of talking about the value of participatory, two-way communication. Every workshop, report and discussion has a dose of this mantra sprinkled all over.

Yet when it comes to actually practising communication, most development agencies I know are so concerned with complete control – they want to edit endlessly, fine-tune their messages to the last letter and comma, and regulate how and where the message is disseminated.

There’s no harm in being organised and focused. But when communication officers are pushed into becoming publicity agents (or worse, spin doctors!) for their agencies, controlling the message becomes obsessive.

I’ve had more than my fair share of this. One example was when working on a documentary for a leading UN agency in Asia that my organisation, TVE Asia Pacific, was commissioned to produce. Now, films cannot be made by committees, but UN agencies never stop trying. At one point, over-zealous agency officials were tinkering with the post-shooting script so much that they edited even the interview clips included in the draft.

That only stopped when I pointed out that hey, those are transcribed verbatim from interviews we’d already filmed!

So imagine how hard it would be for such organisations to let go of the Complete Control over communications that they’ve aspired to perfect for so long.

And yet, as I told a small meeting convened by UNEP in Bangkok last week to plan their next ozone communication strategy for Asia Pacific, that’s not a choice, but an imperative with today’s new media.

In the four years since we worked on the last ozone communication strategy and action plan for the Asia Pacific, we have seen the emergence of web 2.0 – which is really a catch-all term that covers many second generation, interactive platforms and opportunities that have emerged using the global Internet.

Among these are blogs, wikis, social networking sites (e.g. MySpace, Facebook), social bookmarking (e.g. del.icio.us), video exchange platforms (e.g. YouTube), online games and mobile applications.

These and other new media tools enable development communicators to reach out to, and engage, many people – especially the youth who make up more than half of all Asians.

But that’s part of the challenge, I said, referring to what I call the ‘Other Digital Divide’ – one that separates (most members of) the development community from ‘Digital Natives’, young people who have grown up taking these digital media and tools completely for granted.

I referred to my remarks at the IUCN Asia Conservation Forum in Kathmandu in September 2007, where I stressed the urgent need for the conservation and development communities to cross this divide if they want to reach out to the dominant demographic group in our vast region, home to half of humanity.

Engaging new media is not just setting up a Facebook account, taking a YouTube channel or opening a blog that’s infrequently updated. All that’s useful, for sure, but they represent only the tentative first steps to the wide and varied new media world.

As with the more established print and broadcast media, development organisations need to have a strategy and a plan based on some research, analysis and reflection.

And willing to let go of that control – so cherished by so many development professionals – is an essential part of that adjustment to the new media reality.

Failure to adjust can result in future shocks – and in the very near future! Perhaps I should also have drawn their attention to what I wrote in October 2007: New media tsunami hits global humanitarian sector; rescue operations now on

We didn’t spend too much time talking about new media at the Bangkok meeting, but I did caution that there is a lot of digital hype out there. I’m no expert on this (is anyone, really?) but my team at TVEAP and I keep trying new ways of doing things with the new media. So here are a few quick insights I offered the UNEP meeting:

• New media lot more interactive, which means they demand a lot of time and effort to engage the audience – which in turn generates huge capacity requirements for any development organisation venturing into such media.

• You can’t always control your messages on new media! This unnerves many development agencies and professionals who are so used to exercising such control – in the new media world, they just have to learn to let go!

• A core value is user-generated content (USG). You need to find creative ways to allow your audiences to generate part of the content. Control lost again!

• Citizen journalists have now established themselves online as text and/or video bloggers. Governments and corporations have acknowledged their presence — serious bloggers have recently been granted media accreditation to the UN. What does this mean for future ozone media training and journalists engagement?

• There are many companies and agencies claiming to have cracked the new media challenge – and don’t believe them! Everyone is learning, some admittedly faster than others, but there’s no substitute to actually doing it.

• And there’s no road map to the new media world, which is being created every day and night by an army of geeks and enthusiasts. There are only a few rough guides and travellers’ tales from some like ourselves who have ventured into this realm.

Note: I am grateful to my colleagues at TVE Asia Pacific who have developed and/or tested out some ideas in this blog post: Manori Wijesekera, Indika Wanniarachchi and Nadeeja Mandawala. I stand on their shoulders, hopefully lightly!

Release Ozzy Ozone held prisoner by brand guardians!

In September 2007, I wrote about Ozzy Ozone, an energetic, cheerful little ozone molecule – part of the ozone layer in the upper atmosphere that prevents the Sun’s harmful ultra-violet rays from coming through and causing skin cancer, cataract and other health problems.

Ozzy Ozone is part of a global public education effort by the UN Environment Programme (UNEP) to tell everyone how harmful UV rays are to our health, and how Ozzy and his fellow ozone molecules are literally protecting life on earth from being zapped out.

I called Ozzy the little molecule on a big mission — to tell all humans to soon phase out using certain chemicals that, when released to the air, go up and destroy his kind.

Last week, while attending a UNEP meeting in Bangkok to plan the next ozone communication strategy for Asia Pacific, I heard some disturbing news: little Ozzy has become a prisoner of his brand guardians. As a result, he is not as free as he could be to roam the planet, spreading the vital ozone message.

Anne Fenner, Information Officer of UNEP’s OzonAction Programme revealed how she routinely turns down requests to produce toys and other material using the popular character.

“I have had so many requests from companies, but we cannot allow commercial exploitation of this brand,” Anne said.

I was stunned. Here is one of the more popular communication products to emerge from the UN, not generally known for such successful engagement of popular culture. And there we were, brainstorming on ways to get the ozone message to large, scattered (and distracted) audiences.

Ozzy was created by a graphic artist in Barbados, as part of a government-supported campaign to raise public awareness on ozone layer thinning. This cartoon character served as a “mascot” and was very effective in raising awareness in Barbados. The cartoon series was printed in local newspapers. Additionally, promotional items produced for local public awareness and education campaigns using the Ozzy graphic include posters, key rings, rulers, erasers, refrigerator magnets, mouse pads, pens, pencils, stickers, and envelopes.

The character was so popular that UNEP struck a deal with Barbados to ‘globalize’ Ozzy. An animated video was produced, along with a dedicated website, comic strips and other media adaptations.

Ozzy has been a run-away success, giving UNEP a high profile, widely popular character — and a great deal of media coverage and interest. The kind of media engagement that is typically enjoyed by Unicef, the most media-savvy of all UN agencies.

But we now know that Ozzy’s brand guardians don’t allow him to go as far as he could. They may be playing by the rules, but do they realise that huge opportunities are being lost?

There we were, a small group of journalists, communicators, scientists and government officials discussing for three days how to get the biggest bang for our collectively limited buck where ozone messaging is concerned.

It was frustrating to know that the best brand ambassador has been locked up in brand integrity and copyright restrictions.

I suggested to Anne Fenner that protecting the brand integrity need not be so rigidly pursued. For example, careful franchising could be undertaken based on a set of guidelines — and the royalty could go into a trust fund that supports ozone communication work.

Indeed, the challenge for development communicators everywhere is to find the common ground between the public interest and the commercial interest. In this era of globalised media and CSR, the two interests are no longer mutually exclusive. Some might argue they never were.

The long-established copyright regimes themselves are being questioned, challenged and bypassed by a growing number of research, advocacy and activist groups. Many now publish their academic or artistic work under Creative Commons licenses, that enable their creators to be acknowledged and retain some control — and yet allow many types of uses without excessive restriction.

When TVE Asia Pacific recently released an Asian regional book called Communicating Disasters, our co-publisher UNDP Regional Centre in Bangkok proposed that the book be under Creative Commons Attribution 3.0 license. We were happy to go along.

UNEP has some catching up to do. Turning the pages of lavishly illustrated Ozzy Ozone comic story books (of which 3 titles have come out so far), I found that UNEP has the standard copyright restriction. However, they add a line: “This publication may be reproduced in whole or part and in any form for educational or non-profit purposes without special permission from the copyright holder, provided acknowledgement of the source is made.”

That’s encouraging – but not good enough. What happens if a commercially operated media organisation wants to use this content for public interest? Will they qualify under ‘educational or non-profit purposes’?

Probably not. And that’s when the dreaded copyright lawyers could come marching out.

It’s the assorted lawyers and over-cautious officials who are keeping Ozzy Ozone a virtual prisoner.

And sadly, little Ozzy is not alone. Everywhere in the publishing and media world, we can find many examples of how creative works are being held back – usually by over-protective lawyers or accountants. Sometimes that’s the case even if the artistes or media professionals themselves would much rather let go of the rights.

In July 2007, I wrote a blog post called ‘The lawyers who locked up the butterfly tree’ — which revealed how lawyers working for the publicly-funded BBC had systematically blocked a multi-award winning African documentary film from being used for environmental education, awareness and advocacy. All because the BBC had partly funded its production, and therefore had a claim on its copyright.

So here’s our plea to Ozzy’s brand guardians in UNEP: let him roam free, taking the vital message to millions. And while at it, let him make some money (from franchisees) which can suppot the rest of UNEP’s ozone communication work.

And if some spoilsport of a copyright lawyer gets in the way, tell him/her to take a beach vacation — without sunblock.

Race to Save the Sky…by 2010

This is the opening segment of an Asian film that we at TVE Asia Pacific produced in 2006 for the UN Environment Programme (UNEP).

Called Return of the Ozone Layer: Are We There Yet? (30 mins, 2006), it tells the story of how the Asia Pacific – home to half of humanity – holds the key to saving the ozone layer…from man-made chemicals eating it up.

We presented it as a race…against time, and against many odds. Here’s how it opens.

You wouldn’t notice it even if you look carefully…but the Asia Pacific is running an important race.

It’s a race to phase out a group of chemicals used in industry, agriculture or consumer products.

When released to the atmosphere, these chemicals damage the Earth’s protective ozone layer. This ‘ozone shield’ protects all life from the Sun’s harmful ultraviolet rays.

These chemicals are used in refrigerators, air conditioners, fire fighting equipment, farming and a range of other products and processes.

The industrialised countries have already stopped producing these chemicals. This happened thanks to an international environmental treaty called the ‘Montreal Protocol on Substances that Deplete the Ozone Layer’. It was adopted in 1987 in response to the thinning of the ozone layer – or the ‘Ozone Hole’ –discovered two years earlier.

The Montreal Protocol sets time-bound, measurable targets for managing nearly 100 different chemicals.

These are closely tied to economic activity, public health and safety. Therefore, developing countries and economies in transition were given more time to reduce consumption — with the same goal of eventually phasing them out.

20 years on, the Montreal Protocol’s implementation has produced tremendous benefits to our health and environment.

But it’s a bit too early to celebrate.

Many challenges remain.

Developing countries now have to show they are making good use of the extra time and resources given to them.

It is the Asia Pacific that now produces and consumes most of the world’s Ozone Depleting Substances – or ODS. .

All production and use of CFCs in developing countries must stop in 2010.

But it’s easier said than done. The region has tens of thousands of small scale industries and farms that still use ozone damaging chemicals.

To accomplish the remaining phase-out targets, all
of them need to be engaged.

In this film, we look at key challenges the Asia Pacific region faces on the road to 2010. Meeting these challenges would ensure timely compliance of phase-out targets.

Clearly, governments alone cannot win this race. Millions of ordinary citizens have to join in.

Millions like the five we feature in this film.

Making this 30-minute documentary was a challenge. For a start, we had to grapple with complex scientific, economic and political issues and present them in a non-technical, accessible manner. We knew the average viewer was not interested in the intricacies of inter-governmental negotiations or atmospheric chemical reactions.

Talking about the ozone layer – which is out of sight, lying a few kilometers above the Earth’s surface – is never easy. It’s harder to get people to pay attention that sustained action is needed to remove man-made threats to the ozone layer.

Our challenge was to tell the story in a simple, engaging way — and UNEP wanted it to be different from many ozone layer documentaries already made. That’s when we decided to focus on five ordinary Asians who were doing their bit to save the ozone layer.

As our opening narration put it:

Five ordinary people, living and working in the Asia Pacific – the world’s largest and most diverse region.

Their actions will impact the future of life on our planet.

And there are millions more like them.

This is their story.

Watch the entire film (in several parts) on TVEAP’s YouTube channel.

September 2007 blog post: Ozzy Ozone: The Little molecule on a big mission

Little voices from the waves: Maldives too young to die!

My post last week on the Maldives on the frontline of climate change reminds me that I have been covering this story for the better part of 20 years. I have just located this photo from the depths of my personal image collection.

I first visited the Maldives in 1988, which was within months of the Indian Ocean archipelago nation suffering from a massive storm surge in 1987. Although the damage was minimal, the experience was a forceful reminder of how vulnerable the Maldives can be to even a small rise in sea levels – this is what prompted the low lying nation to take up the issue internationally.

In November 1989, the Maldives hosted the first ever small states conference on sea level rise, held at the Kurumba island resort.

It was also one of the earliest international gatherings on this issue, which was to gain public interest and momentum in the years that followed. Among the participants were delegates from practically all the small states in different parts of the world (defined as those with less than 1 million population), and scientists from disciplines such as oceanography, climatology, meteorology and geology.

This was one of the first international scientific events that I covered as an eager young science journalist. I was then a roving South Asian correspondent for Asia Technology, a popular monthly on Asian science and technology published from Hong Kong (which, alas, folded up in 1991) – there’s nothing online as it was in the pre-web era!

The conference had technical sessions where experts debated scenarios and implications, and a political segment where delegations made their official statements. In the end, they issued the Malé Declaration on Global Warming and Sea Level Rise, which urged for inter-governmental action on the issue.

Some 18 years later, I’m still eager but not so young – and I’ve covered more than my share of international environmental conferences to know that they can’t save the world. At least not on their own.

But many serve a useful function in rallying around concerned parties, helping them to agree on advocacy positions. Progress at inter-governmental level can be painfully slow and incremental. Sustaining public and media interest is one way to keep pressure on the endlessly bickering governments.

Following the November 1989 conference, small island states played a key role in negotiations that led to the UN Framework Convention on Climate Change adopted in 1992. This is the precursor to Kyoto, Bali and other processes that are now very much in the news.

The Maldivian hosts knew that scientists and officials alone could not send out a powerful message to the world on what climate change means to low lying islands of the world – many of them no more than a few feet above sea level.

So on the last day evening, we were all taken to the Maldivian capital of Male, where we saw a demonstration and meeting held by the school children and ordinary people. To me, at least, this was the most striking moment of the whole week.

Leading up to this, I had been listening to competent experts and concerned officials talk about impacts, scenarios and mitigation measures for several days. Based on my notes and interviews, I filed several stories that captured highlights.

But unless I go back to my personal archives and look up those stories, I can no longer remember what I wrote. My lingering memories of this event are in these images, showing school children telling delegates – and the world – what it means to be living on the front lines of climate change impact.

Then newly formed Maldivian environmental organisation Bluepeace was also part of the demonstration:

I worked for several years as a science and technology reporter. I was trained to gather, process and present facts and, preferably, expert opinion. But over the years I have realised that while hard facts and expert opinions are necessary, these tell only one part of complex stories we cover.

We need to bring in the human face of our stories — how ordinary children, women and men feel about issues and how they react to situations. This is why I now argue that we should not allow the human face of climate change to be lost in our well-meaning technical and economic discussions about climate change mitigation and adaptation.

We can cover carbon neutrality, zero emissions and common but differentiated responsibilities for all we like, but if we don’t pause to listen to these little voices from the waves – from the frontlines that are already feeling the heat – we will miss the bigger picture of what climate change is all about.

Dec 2007: Road to Bali – Beware of ‘Bad Weather Friends’

Photos by Nalaka Gunawardene, Male island, November 1989

AlertNet for Journalists: Rough guide to disasters and ‘alms bazaar’

Journalists are among the first responders to disasters and conflicts that break out without notice. They have to gather information from ‘ground zero’, process it and disseminate as rapidly and accurately as possible.

Easier said than done – especially when there’s more than the usual level of chaos, confusion and consternation. The multitude of humanitarian workers and their agencies who rush to such situations – to provide much-needed rescue, relief and recovery support – don’t always make life easier for journalists.

Yet they need each other. They just have to find better ways to work together. This is the central theme of our just-released book, Communicating Disasters: An Asia Pacific Resource Book – the entire book is now available online for free download.

One of the appendices to the book was contributed by Emma Batha of Reuters who talked about Reuters AlertNet for Journalists.

AlertNet for Journalists is “a set of free online tools designed to help journalists cover conflicts and disasters. The resources include crisis briefings, country statistics and aid agency contacts.”

It is part of Reuters AlertNet, a non-profit humanitarian news network based around a popular website, set up in 1997 by the Reuters Foundation. It aims to keep relief professionals and the wider public up-to-date on humanitarian emergencies around the globe.

Here’s a short video that AlertNet has just placed on YouTube – their first film to be thus offered:

It’s good to see more humanitarian and disaster related organisations engaging the YouTube. I wrote in October 2007 about UN-ISDR taking the plunge, placing some of its videos on a YouTube channel.

Read Emma Batha’s contribution to Communicating Disasters: Reuters AlertNet for Journalists

Covering disasters in the globalised media: Beyond what happened…

“In a global information society where there is a constant race for who delivers the news first, such news undoubtedly fill a need — the need to know. But does reporting on disaster, conflict, international politics or other issues, throw up other questions beyond ‘what happened’? Questions like: What does this mean? How did this happen? How do other communities cope? Are the funds being put to good use? Is the kind of assistance coming in sensitive to different communities’ needs? Which communities are left out from receiving aid and why?

“These are some of the questions that beg to be delved into, and are the niche for media organisations, whose mission it is to try to look at the bigger picture and put the issues behind the events in context. This is not to say that some are always better than others. It is a way of stressing that ‘media’ are far from a homogenous crowd, and that different media organizations have different media products, stemming from different assessments of their audiences and mission.”

This is an extract from the chapter titled “The 2004 Tsunami: Unfinished Story”, by journalist Johanna Son for Communicating Disasters: An Asia Pacific Resource Book (co-edited by Nalaka Gunawardene and Frederick Noronha, and released in December 2007).

Johanna (photographed below addressing TVE Asia Pacific staff in August 2007), a journalist for two decades, is director of Inter Press Service (IPS) Asia-Pacific, the regional foundation that is part of the IPS international news agency. A Philippine national, Son was previously correspondent and editor for IPS Asia-Pacific, as well as staffer of the Manila Chronicle.

How many ways are there to report on a disaster? Johanna uses examples from IPS to ‘do a post-mortem of sorts in the spirit of sharing the challenges of covering disasters like that of the tsunami and of learning from one another.’

Here are some more extracts – the full chapter will be placed online in January 2008:

“On 26 December 2004, I was in Manila, the Philippines, for the year-end holidays when the newsbar across the screens of international TV networks began flashing reports that “scores” were believed to have been killed by a tsunami in the Indian Ocean. It was, we were told, triggered by an undersea earthquake recorded at up to 9.3 magnitude on the Richter Scale. (This has since been called the second most powerful earthquake ever recorded by a seismograph.)

“In the following hours, the number kept rising – first to “hundreds” then to “thousands”. Even without much detail and description, it was clear this was quite a different disaster. News desks around the world went into action.

“The editor for my region was on holidays in Africa. So I was in touch with our regional correspondent, who was then on holidays in Sri Lanka, and also in contact with a regular contributor from Colombo, as well our correspondent in India. We agreed on a few story angles, trying to focus not on what had already been reported and added little to the avalanche of stories out there, but on how, for instance, the effects of the tsunami interplayed with the ethnic tensions in Sri Lanka.

“A look back at the coverage on the IPS wire — ipsnews.net — at that time shows two different kinds of stories in the days and weeks after December 26. Some were more obvious, predictable ones, and other more contextual ones that, regardless of where they were filed from, hew more closely to the news agency’s mission of trying to provide reporting that explains – and not only records what is happening.”

Photo courtesy TVE Asia Pacific

Asian Tsunami of December 2004: A moving moment frozen in time

An Indian woman mourns the death of a relative killed in the Asian Tsunami

An Indian woman mourns the death of a relative killed in the Asian tsunami. The picture was taken in Cuddalore, Tamil Nadu, on 28 December 2004 (REUTERS, Arko Datta)

From every disaster, conflict or tragedy emerges a single photograph that captures its essence in a way that becomes iconic. This image, showing the sheer haplessness of those who survived only just barely but lost everything they had, could well be that for the Asian tsunami of December 2004.

It was taken by Indian photojournalist Arko Datta, who won the 2004 World Press Photo Award for this image.

Indian journalist Max Martin (editor of indiadisasters.org) recently interviewed Arko Datta for a chapter in Communicating Disasters: An Asia Pacific Resource Book (co-edited by myself and Frederick Noronha, and just released). The chapter is titled ‘Stop All the Clocks! Beyond Text: Looking at the Pics’, which argues that disaster photography needs to break away from the constraints of time and space.

Excerpts from that interview:

On frames
I actually do not plan a frame. I am merely a messenger and do not try to bring in subjectivity or my priorities (in my photographs). I have to be very objective when I am covering any event. I leave the viewers to interpret the pictures according to their perspective. However, of course there are certain parameters I like to follow.

I do not like showing corpses or any (image of) morbidity unnecessarily. In natural disasters it is mostly unnecessary; however, in a war, one may need to show the victims as that may be the strongest way of making people aware of the fallout of wars.

In a natural disaster, the story is generally about the survivors — their struggle to cope with the loss of their near and dear ones, their struggle to get back to normalcy. It’s the story of their grit and determination to survive and live.

On emotions
The first viewer of my pictures is myself. When I am touched by a situation, I plan to capture it in my camera and show it to others too. So, definitely, as any other human being, I react to every situation too. However, while on work one has to control and restrain one’s emotions, as no productive work can emerge during an emotional state of mind.

Arko Datta
While covering an event, and covering several events over the years, these emotions keep getting suppressed and bottled up. One needs to know how to tackle this in the long run, or it can deeply effect one’s mind. And everyone has his or her own way of tackling it. I do so by talking to my family and very close friends about my experiences.

On interfacing with humanitarian workers
I feel, on the field, humanitarian workers have their own work to do and the press has its own. The humanitarian workers should not get concerned about the press, as definitely the victims will be their top priority. The press can surely manage on its own. In fact, the press should not come in the way of relief and rescue work.

Here’s his profile from World Press Photo:

Arko Datta started his professional photojournalistic career in an Indian dailies in Madras and Calcutta. He then worked at AFP, and joined Reuters in 2001. His awards include national photo competition prizes from the Indian government, a prize in the Canon International photo competition, a Publish Asia award in Malaysia, Best Photojournalist of the Year award from Asian Photography magazine in India, the Picture of the Year award in Bombay and awards in the General News and Daily Life categories of the Indian Express Photo Competition. His publications include “Lost Childhood”, a book on child labor sponsored by the International Labor Organization, and his pictures are featured in a coffee table book of the most memorable pictures of India in the last 100 years and in the Reuters picture book “On the Road”.

Download the full book chapter by Max Martin, titled: Stop All the Clocks! Beyond Text: Looking at the Pics

Read or download the full book’s contents at TVEAP website

Sri Lanka: What killer waves united, killer humans divided again…

Today is the third anniversary of the Indian Ocean tsunami, which left a trail of destruction in many countries in South and Southeast Asia.

Today we remember those who perished and salute those who survived and endured enormous hardships.

We thank everyone everywhere who donated to help, and curse those who plundered or squandered the outcome of that generosity.

As I wrote in my only published verse, When the Waves Came, written on 28 December 2004 – when the disaster’s full impact was dawning on the world:

When the waves came
Roaring and moving mightily,
Unleashing the power of
A million bombs exploding at once,
They didn’t care
And just didn’t discern
Who or what was in their way.

My basic premise was that the killer waves had been a brutal ‘equaliser’ of all men and women. It no longer mattered on which side of law, morality, economics or social class they stood. This was particularly apt for Sri Lanka, a land divided for a quarter of a century by an armed separatist struggle that has hardened fundamentalist positions at both Sinhalese and Tamil ends of our ethnic spectrum. Towards the end of the verse, I noted:

As we in the aftermath tiptoe
Through endless depressing scenes
Of death and utter devastation
Can we tell the difference
Between Sinhala and Tamil,
Or Muslim and Burgher,
Or soldier and rebel
Or policeman and prisoner
Or rich and poor?

For a few days after the tsunami, there was a flicker of hope that the lashing from the seas might finally convince everyone of the complete futility of war. Political cartoonists in Sri Lankan newspapers were among the first to make this point. One cartoon, appearing two days after the disaster, showed a government soldier and Tiger rebel swimming together in the currents, struggling to save their lives. (Indeed, there were some reports of them helping each other in the hour of need.)

The cartoonists and other media commentators asked a common question: what happened to the land, and the dividing border that both sides had fought so hard and long for?

Alas, what Nature proposed we humans (Sri Lankans) disposed. While the tsunami helped usher in a negotiated settlement to the long-drawn armed struggle in Aceh, Indonesia, it only created a temporary lull in the Sri Lankan conflict. As soon as both sides recovered from Nature’s blow, they were back at each others’ throats again. (This contrast has been studied by various groups – see, for example, the summary of a Worldwatch Institute study Beyond Disasters: Creating Opportunities for Peace).

Looking back three years later, all I can say is that the land killer waves temporarily and forcibly united, killer human beings have managed to divide again for petty political, communal and personal gains.

This boy, Thillainayagam Theeban, epitomizes that bigger tragedy. He survived the tsunami — but not the escalation of Sri Lanka’s ethnically driven civil war, which consumed his life in March 2007.

Theeban was one of eight surviving children – from India, Indonesia, Sri Lanka and Thailand – whose remaining families we tracked and filmed for a year in Children of Tsunami media project, a citizens’ media response to the Indian Ocean Tsunami.

Theeban was murdered by unidentified gunmen who stormed into his ‘temporary’ tsunami shelter on 3 March 2007. The death was linked to political violence that has engulfed Sri Lanka since 2006.

When the shocking news reached us three days later, our Sri Lankan camera team at Video Image and we at TVE Asia Pacific just couldn’t believe it. We were all in tears, and some of us were also angry. Theeban, who survived the killer waves 26 months earlier (but lost his mom and kid brother in the disaster) suffered many indignities in displacement. And now, he is gone.

We still don’t know who killed Theeban. He was abducted by an armed group sometime in 2006, from whom he escaped in early 2007. It is believed that Theeban was killed as a punishment for running away — and as a warning to all others.

He was 16 years at the time of his death. It is unlikely that his killers would ever face justice.

As I wrote in my personal tribute to Theeban in March 2007, published by UCLA’s Asia Media and MediaHelpingMedia, UK: “The disaster’s Sri Lankan death toll (close to 40,000 dead or missing) shocked the world when it happened within a few hours or days. Yet, at least twice as many people -– most of them unarmed and uninvolved civilians — have been killed in over a quarter century of fighting. That doesn’t always grab headlines.

“Thillainayagam Theeban has become another statistic in a ‘low-intensity conflict’ (as some researchers call it). And while this war lasts, it will continue to consume thousands of other young lives — a grim roll call of Sri Lanka’s Lost Generation.”

The third anniversary of the tsunami is a reminder – if any were needed – that man’s inhumanity to man is often worse than Nature’s fury.

March 2007 blog post: Remembering Theeban

April 2007 blog post: More memories of Theeban

Children of Tsunami: Documenting Asia’s Longest Year

When the Waves Came – the story behind the verse

I am a word-smith. Trained as a journalist and writer, I play with words (and occasionally make an honest living of it ) — but almost all of my published output over more than 20 years has been in prose. Not yet a creative writer (maybe someday!), I write mostly fact-based analysis or opinions.

One rare exception was when the Asian Tsunami struck three years ago in the last week of 2004. Extraordinary situations prompt extraordinary responses – and I went on to write the only verse I have so far published: When the waves came.

I was recovering from chicken pox when the mega-disaster that struck on 26 December 2004. The killer waves spared the Colombo city on the western part of coastal Sri Lanka where I live – and we were extremely lucky. But with close to 40,000 persons dead or missing (which was 1 in 500 of us), it was not a time to heave sighs of relief. We all knew people who were directly affected in one way or another: losing loved ones, suffering property damage, or seeing their jobs go up in the waves.

In the days following the disaster, the entire country was a giant funeral house. For a short while, at least, our utterly divided nation of Lanka was united — first in horror and then in grief.

I first heard about the disaster on local television – whose newscasters were struggling to make sense of what was happening. Tsunamis were not known in the Indian Ocean until then, and most people had not even heard of the term. Broadcast journalists had to improve with terms like ‘ferocious wave action’, ‘seas flooding land’ and ‘seas spilling over to coastal areas’, etc.

As the international news media started reporting the extent of devastation from all over South Asia and Southeast Asia, we realised that Sri Lanka was not alone – even though it had been battered very badly.

By Monday 27 December, the scale of the disaster was clearer, and the Sri Lankan death toll was already past 25,000 -– and counting. Search and rescue efforts were now underway, and relief agencies were continually updating their assessments of damage. The grim statistics kept rising by the hour.

The global family first watched in shock — and then started to react. Around the world, hundreds of caring people were dropping everything they had lined up for their Seasonal holidays and rushing to volunteer in Sri Lanka and other disaster hit countries. Inspired by the saturation media coverage, especially on television, caring women and men in far away corners of our planet were donating generously for disaster relief support. Children were breaking open their tills in which they’d carefully saved small change for months or years. Church congregations had special collections. Performing artistes were getting ready to have Tsunami aid concerts. Spurred and partly embarrassed by these citizen actions, governments belatedly started pledging massive volumes of aid. The worldwide response to Asia’s tragedy was deeply moving (the bickering and swindling came later).

My office (TVE Asia Pacific) was closed that week for Seasonal holidays, but I decided to go in and follow the disaster’s news coverage online (I didn’t have ADSL at home then.) Websites were often giving better coverage than TV channels, and the bloggers were rising to the challenge from many locations in impacted Asia.

I spent most of December 27 and 28 in my office. Weakened as I was by chicken pox, I didn’t rush out to help with relief efforts. I knew my limits. Instead, I was emailing regular updates to our friends and partners from many parts of the world who were concerned and anxious about our safety and well-being. Not being a blogger myself then, I was doing it on a one-to-one basis.

I slowly came to terms with a deep anguish that had built up since I first heard the dreadful news. I was badly shaken and numbed by the unfolding human tragedy and humanitarian crisis all around myself. No, I didn’t lose a loved one, or suffer personal property damage, but it was impossible not to be moved by the carnage and destruction all around. And at a scale that was unprecedented in my lifetime.

For hours on 28 December 2004, I watched the ‘doom and gloom’ television news coverage and monitored news updates online. At that stage, with little news yet emerging from Aceh, Indonesia, Sri Lanka had reported the highest death toll and the greatest damage. It was the biggest disaster in the island’s living memory.

When I finally gathered enough sense and wits, I wrote a verse ‘When the waves came’ – it was one way of coming to terms with the calamity. Its basic premise was that the killer waves had been a brutal ‘equaliser’ of all men and women. It no longer mattered on which side of law, morality, economics or social class they stood.

To drive home the point, I sprinkled the words of William Makepeace Thackeray throughout the verse:
“Good or bad, guilty or innocent —
they are all equal now.”

The verse was not meant for publication, and was only privately circulated for a few days. One friend who received it, Bircan Unver in New York, wanted to publish it on her Light Millennium website. After some persuasion, I agreed.

I wrote this verse with tears running down both my cheeks. I kept on typing, without wiping my face, as words poured out from my grief-stricken mind. This was the least I could do, as my tribute to everyone who perished or suffered by nature’s incredible fury.

Writing this verse was cathartic for me. Three years after it happened, I can now disclose what followed my writing of this verse: I closed the laptop, sat down on the floor, and completely broke down.

I have no idea for how long I cried: it must have been 20 or 30 minutes. There was no one in the office that day so I didn’t have to subdue myself. Of course, my tears were nowhere near as abundant as those who lost their loved ones to the tsunami. But they were no less sincere.

Looking back, I suspect that during those hours of sorrowful solitude, Children of Tsunami was conceived.

But that’s another story.

Photos courtesy TVE Asia Pacific